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Microsoft Dynamics AX (Archived)

purchase invoice not post without error messages

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Hi all!

I have following issue in new partition. I've created and confirm purchase order. Then I create invoice and try  to post it. System don't give me any info messages? but when o try to view a financila vaucher, I see that my purchase invoice is not posted and it is in "pending invoices" and I can't do anything with it, only delete.

This is first PO & invoice in new partition, so I believe that this is parameters problem.

Thanks.

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  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi,

    Do you see the invoice button highlighted? I mean has AX created an invoice for that?

    If you cannot see a voucher immediately, can you check in GL under inquiries whether there are some subledger Transactions pending that have not been transferred?

    Ludwig

  • Community Member Profile Picture
    on at

    No, it's not. Invoice button not highlighned, but only 'pending invoices' is highlighted.

    There is now subledger transaction pending. I have checked alreade GL parameter  'batch transfer rules'.

  • Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi Vadym,

    Can you post a screenprint of the invoice form where you try to post the vendor invoice that seems to be pending?

    Ludwig

  • Suggested answer
    Prashant Singh Profile Picture
    8,802 on at

    Dear Vadym Matveeev,

    I assume you have not done any customization.Please do the following

    1. Please reset the usage date close the client machine and try to do the invoice posting. 2. If  still the issue exist restart the AOS service and try it again.

    3. Also check if system is bringing GL entry details in Invoice financial tab sub ledger journal. If not check your posting profile.

    This issue is not related to parameter setup I think.

    Some time it happens due to cache issue.

    Regards,

    Prashant Kumar

  • Community Member Profile Picture
    on at

    2016_2D00_07_2D00_04_5F00_11_2D00_10_2D00_15.jpg

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi Vadym,

    If you enter an invoice number in the number field and then try to post again, does this work?

    Please also enter an invoice date value.

    What do you see if you click on the totals tab?

    If you click on the financials tab and then "subledger voucher" do you see a complete Journal entry consisting of debit and credit accounts and amounts?

    Ludwig

  • Community Member Profile Picture
    on at

    Thank you for reply, Prashant Kumar

    1) I did it, there is no result

    2) cant do you right now

    3) no, there is not lines in sub ledger, but vendor's posting profile is ok - summary & settle accounts are exists and correct (account structure and so on)

  • Community Member Profile Picture
    on at

    Ludwig, thanks for reply

    invoice number &  is ok, its just not on screenshot

    In totals everething is ok - ammount, tax - all sums is not 0

    There is now sub ledger transactions on financials tab

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi Vdaym,

    If the vendor posting profile is ok, then there must be something missing in the inventory posting setup.

    Can you identify the item group your item no. 44301 is associated to?

    Then go to inventory - Setup - posting - posting and ensure that all ledger accounts for the item Group are Setup in the following sections

    * product receipt

    * purchase expenditure un-invoiced

    * Purchase inventory receipt

    * Purchase expenditure for product

    * Purchase accrual

    If this does not make any difference then please check on the PO header that the purchase type in the General tab is not Set to journal. It should be purchase order.

    Hope this helps,

    Ludwig

  • Prashant Singh Profile Picture
    8,802 on at

    Please send me a screen shot of sub ledger entries.

    Or ping me on my Skype.

    prashant_cs2009

    Regards,

    Prashant Kumar

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