I am trying to remove the Omnichannel Base solution because it is causing conflict when importing into another environment, but I am getting the following error:
This solution cannot be uninstalled because the 'LocalizedLabel' with id '709f8bf4-e7a5-41ae-b9e2-c15fb7000c40 & 3a0af177-236d-ea11-a811-000d3ac15595(Form)' is required by the 'OmnichannelBase' solution. Uninstall the OmnichannelBase solution and try again.
How should I proceed?
Thank you, I already removed, but still with error
Refer the below link. you have to uninstall solution in mentioned order.
https://docs.microsoft.com/en-us/dynamics365/omnichannel/administrator/omnichannel-customer-service-package
Please mark as verified if the answer is helpful.
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
As AI tools become more common, we’re introducing a Responsible AI Use…
We are honored to recognize Andrés Arias as our Community Spotlight honoree for…
These are the community rock stars!
Stay up to date on forum activity by subscribing.
DAnny3211 126
Daniyal Khaleel 117
Abhilash Warrier 70 Super User 2025 Season 2