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Customer experience | Sales, Customer Insights,...
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This solution cannot be uninstalled because the 'LocalizedLabel'

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Posted on by 35

I am trying to remove the Omnichannel Base solution because it is causing conflict when importing into another environment, but I am getting the following error:

This solution cannot be uninstalled because the 'LocalizedLabel' with id '709f8bf4-e7a5-41ae-b9e2-c15fb7000c40 & 3a0af177-236d-ea11-a811-000d3ac15595(Form)' is required by the 'OmnichannelBase' solution. Uninstall the OmnichannelBase solution and try again.

How should I proceed?

I have the same question (0)
  • Deivison Profile Picture
    35 on at
    RE: This solution cannot be uninstalled because the 'LocalizedLabel'

    Thank you, I already removed, but still with error

  • Suggested answer
    Jomy Jose Profile Picture
    290 on at
    RE: This solution cannot be uninstalled because the 'LocalizedLabel'

    Refer the below link. you have to uninstall solution in mentioned order.

    https://docs.microsoft.com/en-us/dynamics365/omnichannel/administrator/omnichannel-customer-service-package

    pastedimage1591885302371v1.png

    Please mark as verified if the answer is helpful.

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