Phone Call Subject missing in Activities view on contact page

(0) Share

Report

Posted on by l ringel

Hello all,

At the current moment, on the contact page in the social pane we cannot view the subject of a phone call record. It shows the description but not the subject. this is something that happened recently and i am wracking my brain to figure this out.

Can anyone help me figure out how to get the subject of a phone call to show up in the social pane on the Contact form?

Thank you in advance!

Leibish Ringel

*This post is locked for comments

All responses (2)

Answers (2)

Verified answer

RaviKashyap 55,410 on at

Like (0)

Report

RE: Phone Call Subject missing in Activities view on contact page

If I am not wrong, this was introduced in 9.0 or some other minor update as an error and it is now rolled back.

refer this: community.dynamics.com/.../862023

Hope this helps.
Verified answer

Alex Fun Wei Jie 33,626 on at

Like (0)

Report

RE: Phone Call Subject missing in Activities view on contact page

Hi,

I am using Dynamics 365 V9.1, and experiences the same result as you. But Social panel has limited customization capabilities.So I am afraid there is nothing we can do.

Anyway, you can raise your concern to Microsoft support.