815
Hi,
We have created custom entity as "Sys info" and linked to accounts entity. On the account entity, created a grid to Sysinfo entity. We tried to associate sysinfo record to multiple accounts but getting error as "the records is already associated with another record".
We want to link 1 single sys info record with multiple account ? how to do this ?
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To test created new custom entity and tried still getting same issue. Not sure this issue is with Relationship.
This error pops up if one record already associated so it seems that the same records are already associated with the parent record, first check existing childs of parent record.
as said earlier, is there a hierarchical relationship between accounts or sys info and if so, check the child records to make sure the link is not already existing.
I just deactivated all the WF and tried. Still same error is coming.
I just created N:N relationship
Yes workflow is running from Sysinfo, and it s linked to case.
WF process is --> From Sysinfo field sync to case field
The error says : "This record cannot be added because it already has a parent record."
Is there a relationship between account and account or sys info to sys info ?
Or a plugin/workflow running when one of the entity is updated and perform an update on the current record ?
Hi,
Error log :
Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: This record cannot be added because it already has a parent record.Detail:
<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">
<ActivityId>da925d72-52e8-42e1-a94a-95ae16f63473</ActivityId>
<ErrorCode>-2147187592</ErrorCode>
<ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic" />
<Message>This record cannot be added because it already has a parent record.</Message>
<Timestamp>2018-09-05T11:40:04.3474062Z</Timestamp>
<ExceptionRetriable>false</ExceptionRetriable>
<ExceptionSource i:nil="true" />
<InnerFault i:nil="true" />
<OriginalException i:nil="true" />
<TraceText i:nil="true" />
</OrganizationServiceFault>
Hi
i have created N:N relationship and it appears on the both entity but still unable to associate record. throwing error it already has associated.
Hi,
You need to create a 1:N relationship between the Sys Info 1 -- N Account.
This will give you a lookup to the Sys info entity in the Account form and a subgrid with all accounts linked to that sys info on the Sys info for.
If an account must be able to have multiple sys info as well, then you will have to go for a N:N relationship.
Clément
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