Hi
I have created a rule to prevent duplication on a record. When User tries to add a duplicate record, a pop up appears and asks whether user want to insert duplicate record or not. But I dont want user to insert duplicate in anyway.
Would you help me ?
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You could create and register a plugin that will make the check and complain about it and refuse the creation of a duplicate similar to this article:
parthimscrm.wordpress.com/.../duplicate-detection-plugin-crm-2011
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