In GP Smart List Builder, how to pull out customer collection notes typed in GP "Collection Management Notes" window

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Posted on by Barbara Salazar

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In GP Smart List Builder, how to prepare A/R aging report pulling out customer collection notes by customer?

We input customer collection notes into GP "Collection Management Notes" window, as follows: 1) by going to Sales 2) clicking on "Collection Main" to pull out "Collection Management Main Window" 3) picking up "Customer ID" in the "Collection Management Main Window" and clicking "New Note" button 4) "Collection Management Notes" window appears on the screen, in which we type our customer collection notes

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Victoria Yudin 22,766 on at

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Re: In GP Smart List Builder, how to pull out customer collection notes typed in GP "Collection Management Notes" window

Barbara,

These are completely different from the Customer Maintenance notes. Even though they are also (confusingly) called notes, they are not just one note per customer, you could have any number of notes for each customer, and these are stored in a different table. Looking at the list of tables, I believe you will need tables CN00100 (Collections - Notes) and CN00300 (Collections - Notes Text). These would both be under the Collections product.
Barbara Salazar 1,415 on at

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Re: In GP Smart List Builder, how to pull out customer collection notes typed in GP "Collection Management Notes" window

I'm not sure if this is the same notes as created using Customer Maintenance window, but I really can't pull them out by SmartList Builder...