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The map is not getting displayed in the form when using Maplytics add on. Throwing error as "FetchXML is empty or null"

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Hi everyone, 

I am using the Sandbox environment of Dynamics 365 Sales + Maplytics add on. I have also enabled Geocode (latitudes and longitudes are generated for Accounts) but the Map is not getting displayed under Map tab throws error "FetchXML is empty or null".  May I please know why I am getting this error? 

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  • Suggested answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    RE: The map is not getting displayed in the form when using Maplytics add on. Throwing error as "FetchXML is empty or null"

    Hi Monishkumar,

    Have you referred the following video to setup it?

    https://www.youtube.com/watch?v=j6FDpZ-DZqg 

    And refer to the following link for more details:

    Maplytics - Maplytics

    pastedimage1678355102616v2.png

    Download page: Find the right app | Microsoft AppSource

    And you can get support from Inogic who develop the app:

    pastedimage1678354939231v1.png

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