The map is not getting displayed in the form when using Maplytics add on. Throwing error as "FetchXML is empty or null"

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Posted on by Monishkumar

Hi everyone,

I am using the Sandbox environment of Dynamics 365 Sales + Maplytics add on. I have also enabled Geocode (latitudes and longitudes are generated for Accounts) but the Map is not getting displayed under Map tab throws error "FetchXML is empty or null". May I please know why I am getting this error?

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Customization / Solutions / SDK and API

Dynamics 365 Administration

Applications and Add-ons

Integration with Other Products

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Leah Ju Microsoft Employee on at

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RE: The map is not getting displayed in the form when using Maplytics add on. Throwing error as "FetchXML is empty or null"

Hi Monishkumar,

Have you referred the following video to setup it?

https://www.youtube.com/watch?v=j6FDpZ-DZqg

And refer to the following link for more details:

Maplytics - Maplytics

Download page: Find the right app | Microsoft AppSource

And you can get support from Inogic who develop the app: