Announcements
Hi there,
Does anyone know if there is a way to test a customer journey as you build it? At the moment, it is taking hours to test two or three tiles, each taking place at 1-hour intervals.
Thanks in advance!
Suzanne
Hi Suzanne,
Could you describe the issue you encountered in more detail?
As per my understanding, if we don't insert flow control tiles(schedule or trigger) between two tiles,
contacts will flow to next tile without interval.
And have you checked Time zone field of customer journey has been set to your local time zone?
e.g: if the field is set to GMT+7, and you local time zone is GMT+8, then you'll wait for 1 hour for customer journey to start.
Regards,
Clofly
Thank you for the question.
In order to test e.g. email sending as soon as possible:
1) Set the journey "Start date and time" to your current time (in your timezone)
2) Use "test send" functionality in email.
Best Regards,
Aga
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
Congratulations to our 2026 Super Stars!
Thanks to all of our 2025 Community Spotlight stars!
These are the community rock stars!
Stay up to date on forum activity by subscribing.
Tom_Gioielli 55 Super User 2026 Season 1
Eugen Podkorytov 49
Jimmy Passeti 26 Most Valuable Professional
