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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / sales order "AAA0...
Microsoft Dynamics AX (Archived)

sales order "AAA0001" has been updated by another user

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Posted on by Community Member

Hi all

I have issue when posting invoice from account receivable (AX 2012), I got this error:

"sales order "AAA0001" has been updated by another user"

Anyone has any ideas to solve it?

Thanks in advance

Thanks

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I have the same question (0)
  • dolee Profile Picture
    dolee 11,279 on at

    Hi Khiat,

    I think of 2 possibilities:

    1. The SO was indeed changed by other user and the version you have on your screen no longer up-to-date. In that case, you'll have to get the latest version first (by ctrl-F5 I think). Then check the order contents.

    2. Some customizations is causing this error. This would require developer's investigation.

    Regard,

    Dominic

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 303,980 Super User 2026 Season 1 on at

    Hi Khiat,

    Can you indicate if you have modifications on the sales orders? If so, please check the code first. Otherwise provide some more information how it could be reproduced and the version (incl CU number) of your AX2012 installation.

  • Suggested answer
    Denis Macchinetti Profile Picture
    Denis Macchinetti 16,444 on at

    Hi Khiat

    Try to figure out the problem checking the RecVersion field of Table SalesTable through SQL Server Management Studio.

    More info at sashanazarov.blogspot.it/.../debugging-update-conflicts-with-x.html

    Additionally, Try to use Trace Parser also.

    Regards

  • Community Member Profile Picture
    Community Member on at

    Hi guys,

    I had chance to see this error. Our customer did post all selected SO by themselves (not via batch job), and posting picking list, packing slip were ok. But posting invoice were failed. Just some of them were posted. Then they posted again, it happened again. And one more round need to be done.

    They are using 2012 RTM CU5.

    Actually there are no customisation for posting. Are there any suggestions to help us to verify this weird issue?

    Thank you.

    Ryan.

  • Community Member Profile Picture
    Community Member on at

    Do you post more than invoice for the same sales order?

  • Community Member Profile Picture
    Community Member on at

    i am having a same issue and it says that "Posting has been cancelled". but the invoice is created.

    please suggest what to do.

    TIA

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