Good afternoon,
Not sure how to explain my questions so I will jump into what is happening and the problem its creating:
In our main warehouse, we have our A and B bins set to PUTPICK and our C bins set to PUTAWAY. We also have three satellite warehouses that are all set to PUTAWAY bins with our overflow so that our Tasklets only pull from our main warehouse and A+B bins.
Our customer service department recently started using reservations and if the reservation amount exceeds what is in the A+B home bins, that item simply wont get picked- even though we have plenty available in overflow. Is there a way to direct the reservation to pull from other bins or locations before the home bins? Are reservations based on bin ranking, or is there another system at play here?
Thank you in advance for any clarity on the matter.