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Within a marketing list I did a quick campaign email, had the box unchecked which generated individual emails. I went in and added what I needed to each and hit send on each one. Now they are in limbo for some reason. I do not have time to wait to get it resolved through trouble shooting (which is happening right now) the emails were time sensitive and I need to go ahead and just send them directly through my Outlook. The problem is once they resolve why the quick campaign emails are not going through, those original ones will automatically send out...
Is it possible to stop or cancel the quick campaign emails after choosing send (before CRM online syncs w/outlook and sends)?
MJ
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MJ,
To quickly stop it remove CRM client configuration with your outlook for time being. Then go to CRM web-client and change the status for all pending email's from 'Pending send' to 'Draft' by creating On-demand workflow.
Once it is done you can reconfigure CRM with your outlook .
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