We experience this error, RateShopBroker Error, in a customer installation, when running the rateshop.
The error can be reproduced in the customers UAT environment. We have an identical develop and test environment at Azure, this run without this error.
When the AOS has been restarted, the first user run the rate shop – it rates with no errors.
No user will have problems.
When the first user log off - the error will occur when another user try to rate shop.
If the first user logon again and now trying to rateshop – error occurs also for this user.
We can make it run Again by restarting the AOS. Then it works until the first user that have run the rateshop first time, logoff.
It seems the first user session blogs for the rating
Anyone have experience or suggestions for solutions?
Exception at level 0
Message: Error RateShopBroker, TMSException
Source: Microsoft.Dynamics.Ax.Tms
Stack trace: at Microsoft.Dynamics.Ax.Tms.API.TmsService.ExecuteTransaction(String requestXml)
Exception at level 1
Message: The requested operation cannot be performed because you are not logged on to Microsoft Dynamics.
Source: Microsoft.Dynamics.AX.ManagedInterop
Stack trace: at Microsoft.Dynamics.AX.ManagedInterop.CMultiSession.{ctor}(CMultiSession* , IAxSession* pAxSession, Boolean* pfSessionTerminated)
