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Dynamics 365 CommunityForums Finance | Project Operations, Human Resources, ... Stock on hand not acce...

Finance | Project Operations, Human Resources, ...

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Posted on by Saif.alrahman

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André Arnaud de Cal... 303,139 Super User 2026 Season 1 on at

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Hi Saif,

Do you have a question here? It would be better if you type your question to let everyone know where you need help. If you want to get rid of the error, can you then share the steps you performed to get this error? Have you already looked into the mapping as mentioned in the error message?

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Hana Xue Microsoft Employee on at

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Hi Saif.alrahman,

According to your screenshot, it seems that you don't exist in the retail store user mapping, you can check the mapping.

Maybe you can refer to the following articles on how to setup and link a user to retail channel worker.

Configure, install, and activate Modern POS (MPOS) - Commerce | Dynamics 365 | Microsoft Learn

Set up workers (Retail essentials) | Microsoft Learn

Best Regards,

Hana

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