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Session Id :
Microsoft Dynamics CRM (Archived)

Uregent Help needed. Oppening Opporuntites throws error

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Posted on by 77

Hi Guys,

I hope someone can help me. I am using CRM Online and I have no idea why only opening opportunites I get below error. we have not changed anything and suddenly this error has started to pop up. 

I am opening Opportunities in CRM and I get the following error.

4810.error.GIF

The log file says below

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #3D5517F7Detail:
<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">
<ActivityId>7f7abaa2-03b1-4658-b281-275295b6571c</ActivityId>
<ErrorCode>-2147220970</ErrorCode>
<ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic" />
<Message>System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #3D5517F7</Message>
<Timestamp>2017-05-09T03:34:53.6596712Z</Timestamp>
<ExceptionRetriable>false</ExceptionRetriable>
<ExceptionSource i:nil="true" />
<InnerFault>
<ActivityId>7f7abaa2-03b1-4658-b281-275295b6571c</ActivityId>
<ErrorCode>-2147220970</ErrorCode>
<ErrorDetails xmlns:d3p1="schemas.datacontract.org/.../System.Collections.Generic" />
<Message>System.NullReferenceException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #70C337BA</Message>
<Timestamp>2017-05-09T03:34:53.6596712Z</Timestamp>
<ExceptionRetriable>false</ExceptionRetriable>
<ExceptionSource i:nil="true" />
<InnerFault i:nil="true" />
<OriginalException i:nil="true" />
<TraceText i:nil="true" />
</InnerFault>
<OriginalException i:nil="true" />
<TraceText i:nil="true" />
</OrganizationServiceFault>

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  • Zeera Profile Picture
    Zeera 77 on at
    RE: Uregent Help needed. Oppening Opporuntites throws error

    Hi Azwar,

    It's probably not a form which is causing the problem because I have few opportunities which are opening and I tried opening all the forms for that opportunity  and they all work.

    do you have any other suggestion? is there a trace log or debugging tool that can be used to find out where it's failing to load some opportunities?

    Thanks

    Zee

  • Suggested answer
    M.Azwar Alam Profile Picture
    M.Azwar Alam on at
    RE: Uregent Help needed. Oppening Opporuntites throws error

    Customization > Entities > Opportunities > Form

    Mark as answer verified if it works for you

  • Zeera Profile Picture
    Zeera 77 on at
    RE: Uregent Help needed. Oppening Opporuntites throws error

    Hi azwar,

    Thank you for your reply.

    How can I check this?

    Regards,

    Zeeshan

  • Suggested answer
    M.Azwar Alam Profile Picture
    M.Azwar Alam on at
    RE: Uregent Help needed. Oppening Opporuntites throws error

    Hi,

    Please check if you have multiple form for opportunities and disable them one by one and check

    Mark as answer verified if it works for you

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