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Microsoft Dynamics CRM (Archived)
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What is Microsoft Dynamics Sure Step ?

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Hi, 

Can somebody guide me what is Microsoft Dynamics Sure Step ?  How does it help in Project planing and other in working with CRM Project ?

Thanks in advance. 

Chintan. 

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  • Verified answer
    Abed Haniyah Profile Picture
    4,287 on at

    Dear Chintan,

    Sure Step is the official Software Process from Microsoft for Dynamics Projects. Like any other Software Process, Sure Step tells you WHO shall do WHAT in WHICH ORDER and who is RESPONSIBLE for what. So a software process can be seen as the sum of years of knowledge and best practice in software development. Sure Step defines process phases, milestones roles, artefacts, cross-phase-processes and additional projekt management processes. Sure Step supports a broad range of products: Dynamics AX, Dynamics NAV, Dynamics GP, Dynamcis SL and Dynamics CRM. And different project types: Full Implementation, Rapid Implementation, Optimization and Upgrade. Products and project types can be combined. Microsoft provides the Sure Step Overview Diagram for sales and training situations. Assuming this is a "Training Situation" I have uploaded the Overview Diagram.

    Regards,

    Abed.

  • Verified answer
    Aileen Gusni Profile Picture
    44,524 on at

    Hi Chintan,

    Surestep is kind of 'best practice' recommended by Microsoft for Microsoft Dynamics solution, so it's not only CRM.

    It is just a methodology, like waterfall, agile, this is step by step.

    So you will have the template as well.

    This is Microsoft Dynamics Practice Project Methodology, helping you starting from Business Requirement until Testing.

    So, just in case your Organization doesnt have any methodology right now, then can try to adapt SureStep.

    Thank you.

  • Verified answer
    Community Member Profile Picture
    on at

    Thanks all. I have also got below Slides Share Presentation very helpful.

    www.slideshare.net/.../arvato-sure-steptraining

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