GP2018 Checkbook Balance Inquiry Fails after upgrade

(0) Share

Report

Posted on by SL_GP_BC_123

987

I have a client that recently upgraded to GP2018 from GP2016. They are finding after the fact that they cannot use the Checkbook Balance Inquiry feature. If they attempt to access a checkbook through the screen, the screen pauses and eventually shuts down. This happens regardless of company or user. We can also replicate when logged in as sa. I saw a previous case from a few months back had the same issue but no posted resolution, only a couple of suggestions to check for blank records, but that does not seem to apply in our case.

Is this a known issue and is there a resolution available? Please advise. Look forward to response.

Categories:

Microsoft Dynamics GP

I have the same question (0)

All responses (2)

Answers (0)

Richard Wheeler 75,848 Moderator on at

Like (0)

Report

Have you applied the most recent service pack to GP 2018?

Was this reply helpful? Yes No
Beat Bucher GP Gee... 28,058 Moderator on at

Like (0)

Report

JG,

Did you try to run a DEXSQL trace as suggested in the other thread ? What build of GP 2018 are you on ?

Was this reply helpful? Yes No