I have an order that has been transferred to history and I have no idea how it got there. The order has two lines items on it. One for one item at $1,200.00 and a second line which is a negative $1,200.00 for a net order total of zero. It was a special promotion the company did.
When I look at the order it is in history but when I open the expansion button beside the order number in inquiry I do not see any other documents that this order was turned into. I would expect to see an invoice number but there is nothing. The Master number also only has this order tied to it. The Invoice type this order would have been turned into does not allow deletions. The qtys were not cancelled and the order was not voided. There are 5 of these orders in history all with the same background.
Any one have any idea how they orders could end up in history? If not for the fact that someone was tracking these special orders in a spreadsheet they would have been lost.
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