Good day,
License = Microsoft GP 10.0 SP4 BE
So the accountant printed out the trial balance specifically for the account of bank obviosly when he saw a transaction tripled amount. Well we checked the entry batch but actually the amounts are the same but are very different transaction but the issue is that one of those transactions is actually voided and appears in the debit column but then there should be a same value transaction in the credit transaction so the values would cancel each other out. ( the transaction is a payment of CC to the bank)
I checked smartlist and the transaction is voided.
Is there any other steps I need to do or I can do to solve this mystery?
The problem is how do you void a transaction that has already been voided. It's a CMTRX I need to void. That if I look it up it's says that if i want to see the original file or the voided file but both are the same.
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