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Error on version 8.2 on premise

Posted on by 195

Hi all,

We just updated to Dynamics crm 8.2.

I get the following error when I entered contacts entity:

Microsoft Dynamics 365 Error Report Contents

<CrmScriptErrorReport>
<ReportVersion>1.0</ReportVersion>
<ScriptErrorDetails>
<Message>Uncaught TypeError: this._currentSelectedControl.get_ribbonContextType is not a function</Message>
<Line>1</Line>
<URL>/_static/_controls/ribbon/ribbon.js?ver=-418898106</URL>
<PageURL>/main.aspx#395765043</PageURL>
<Function>anonymousr:this._currentSelectedControl.get_ribbonContextTypeisnotafunction</Function>
<FunctionRaw>TypeError: this._currentSelectedControl.get_ribbonContextType is not a function</FunctionRaw>
<CallStack>
<Function>anonymousr:this._currentSelectedControl.get_ribbonContextTypeisnotafunction</Function>
</CallStack>
</ScriptErrorDetails>
<ClientInformation>
<BrowserUserAgent>Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36</BrowserUserAgent>
<BrowserLanguage>undefined</BrowserLanguage>
<SystemLanguage>undefined</SystemLanguage>
<UserLanguage>undefined</UserLanguage>
<ScreenResolution>1680x1050</ScreenResolution>
<ClientName>Web</ClientName>
<ClienState>Online</ClienState>
<ClientTime>2018-09-25T09:07:45</ClientTime>
</ClientInformation>
<ServerInformation>
<OrgLanguage>1033</OrgLanguage>
<OrgCulture>1033</OrgCulture>
<UserLanguage>1033</UserLanguage>
<UserCulture>1033</UserCulture>
<OrgID>{68A7E00F-2FD1-E711-80F3-00155D0BAE75}</OrgID>
<UserID>{588CC3E9-4AD3-E711-80F3-00155D0BAE75}</UserID>
<CRMVersion>8.2.0.749</CRMVersion>
</ServerInformation>
</CrmScriptErrorReport>

Anyone knows what it is?

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  • Suggested answer
    Radu Chiribelea Profile Picture
    Radu Chiribelea 6,667 on at
    RE: Error on version 8.2 on premise

    What update rollup do you have? Have you tried to install the latest Update Rollup? Does that make any difference? Also, did you try different browsers or clearing the cache?

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