Error in import users from All users: Authorization Required

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Posted on by PK_Dax365

Hi All,

We are getting 'Authorization Required .' error after clicking import users button in All users.

Can anybody please help on this.

Please note I am able to create users manually by clicking on New.

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Dynamics 365 Finance

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Adis 6,766 Super User 2026 Season 1 on at

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Hi,

I would first try it with SysAdmin role. In the end, its two different buttons that can have different permissions on it.

Second, I would check if there is a setup on Entra to be made. I am not familiar with Entra setup, but I could imagine that your user or some permissions are do not allow to export data from Entra.

Kind regards, Adis

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Mohamed Amine Mahmoudi 26,803 Super User 2026 Season 1 on at

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Hi @PK_Dax365,

Check if your D365FO environment is properly linked to your Entra ID tenant.
If not, you may need to configure the environment to securely integrate with your tenant.

https://learn.microsoft.com/en-us/dynamics365/fin-ops-core/fin-ops/sysadmin/create-new-users

Best regards,

Mohamed Amine MAHMOUDI

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Anthony Blake 3,150 Super User 2026 Season 1 on at

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Hi @PK_Dax365,

Looks like it could potentially be the certificate issue for Cloud hosted dev environments.

Take a look at the steps to resolve here:

https://blog.johanpersson.nu/2023/12/12/unable-to-import-users-in-cloud-hosted-environment/

It involves a certificate and an entra app registration.

Anthony

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PK_Dax365 20 on at

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thank you @Anthony Blake I tried the steps and it is working fine now. It was issue of certificate and entra app registration.

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