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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Error in import users ...
Finance | Project Operations, Human Resources, ...
Answered

Error in import users from All users: Authorization Required

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Posted on by PK_Dax365 18
Hi All,
 
We are getting 'Authorization Required .' error after clicking import users button in All users.
 
Can anybody please help on this.
 
 
 
Please note I am able to create users manually by clicking on New.
Categories:
Dynamics 365 Finance
I have the same question (0)
  • PK_Dax365 Profile Picture
    PK_Dax365 18 on at
    Error in import users from All users: Authorization Required
    thank you @Anthony Blake I tried the steps and it is working fine now. It was issue of certificate and entra app registration.
  • Verified answer
    Anthony Blake Profile Picture
    Anthony Blake 2,617 Super User 2025 Season 2 on at
    Error in import users from All users: Authorization Required
     
    Looks like it could potentially be the certificate issue for Cloud hosted dev environments.
     
    Take a look at the steps to resolve here:
     
    It involves a certificate and an entra app registration.
     
    Anthony
  • Suggested answer
    Mohamed Amine Mahmoudi Profile Picture
    Mohamed Amine Mahmoudi 26,294 Super User 2025 Season 2 on at
    Error in import users from All users: Authorization Required
     
    Check if your D365FO environment is properly linked to your Entra ID tenant.
    If not, you may need to configure the environment to securely integrate with your tenant.
     
    Best regards,
    Mohamed Amine MAHMOUDI
  • Adis Profile Picture
    Adis 5,455 Super User 2025 Season 2 on at
    Error in import users from All users: Authorization Required
    Hi,
     
    I would first try it with SysAdmin role. In the end, its two different buttons that can have different permissions on it.
    Second, I would check if there is a setup on Entra to be made. I am not familiar with Entra setup, but I could imagine that your user or some permissions are do not allow to export data from Entra.
     

    Kind regards, Adis

     

    If this helped, please mark it as "Verified" for others facing the same issue

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