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Service | Customer Service, Contact Center, Fie...
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Getting Filter tab by default :

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Posted on by 60

Hope you are doing great,

Don't know why I am getting filter tab in account or contact entity by default while loading every time under Timeline which is opening some filter, I am attaching a screenshot of the same.

This only happening in sandbox while not in my trail account.

Screenshot-_2800_28_2900_.png

Thank you

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  • Verified answer
    Community Member Profile Picture
    on at
    RE: Getting Filter tab by default :

    Hi Harendra,

    Maybe you can go to check ‘ Expand filter pane by default’ option is checked or not?

    Go Settings > Customizations >Customize the system > Entities > one entity > One form.

    Open one form you need and click timeline control to open ‘Activities Tab Properties’ dialog.

    Then check ‘ Expand filter pane by default’ option.

    pastedimage1622195225784v1.png

    Regards,

    Leah Ju

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

  • Harendra_ Profile Picture
    60 on at
    RE: Getting Filter tab by default :

    Hi Leah Ju,

    Thank you, for resolving my issue this really helps.

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