Dynamics GP 2015 Web Client and Domain Trust

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Posted on by Edson Velez

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Hi,

I installed Dynamics GP 2015 and when I try to associate a Windows Account from a Trusted Domain its seem that it recognize it, but when I click the Ok button the account its not added to Users -> Directory Account -> Windows Account.

Thanks,

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CCIM on at

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RE: Dynamics GP 2015 Web Client and Domain Trust

I am actually looking for an answer to this exact same issue. We are upgrading an organization that is currently using the business portal but will be upgrading them to Dynamics GP 2015 and will therefore require access via the web client.

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Bill Campbell 12 on at

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RE: Dynamics GP 2015 Web Client and Domain Trust

Can you post a screen shot of where you expect the User to appear. I am not clear on this right now - as I am working on a problem that might be the same, but terminology is not working for me.

Thanks.

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CCIM on at

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RE: Dynamics GP 2015 Web Client and Domain Trust

The domain account can be found in the trusted domain.

After clicking OK the Organizational Account field is not populated.

A GUID is added to the ADObjectGuid in table SY01400.

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Edson Velez 540 on at

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RE: Dynamics GP 2015 Web Client and Domain Trust

Hi CCIM, that's the problem I have. Other things in the AD I have to create a Domain Local AD Group, because if I create a Global Domain Group I cannt see the accounts of the Trusted Domain.

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CCIM on at

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RE: Dynamics GP 2015 Web Client and Domain Trust

I have been working with Microsoft on this and I think they acknowledge that the windows account not being populated is just a bug. Did you ever get the cross forest authentication to work?

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Edson Velez 540 on at

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RE: Dynamics GP 2015 Web Client and Domain Trust

Anyone resolve this issue?

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John Lowther 5,122 on at

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RE: Dynamics GP 2015 Web Client and Domain Trust

Hum, I'm not sure yet, but when you were installing did you select "Windows Accounts", "Organizational Accounts", or "both"?

Windows Accounts will require proper domain trust, Organizational Accounts will require ADFS, and selecting both will of course require both proper trust between the domains and ADFS.

Let me know how it goes,

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Rob Klaproth 1,730 on at

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RE: Dynamics GP 2015 Web Client and Domain Trust

Hi,

I too am curious if anyone got this issue resolved. When we add a user from a trusted domain to GP, the account disappears after clicking OK just like the screen shots show.

I was able to get their authentication to work from the web client login page, but the group has to be a DOMAIN LOCAL group, as someone mentioned in this thread, but we would like to be able to add their active directory to GP so they can authenticate entirely with AD and not use the GP SQL login if they are a true web client user.

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John Lowther 5,122 on at

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RE: Dynamics GP 2015 Web Client and Domain Trust

Try these two things:

A) When your are creating the AD Group, create it as a "Security Group - Universal" group.

B) When you enter the users AD account into the GP screen enter it as <Domain Name>\<User Name>.

Hope this helps, and let me know how it goes.

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Community Member on at

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RE: Dynamics GP 2015 Web Client and Domain Trust

Hello All,

Here is a quick update on this issue. We faced the same issue with out client about 3 months ago ad had submitted a Microsoft case. After several back & forth session with different levels, this has been identified as a bug when 2 forests are involved. If it is 1 forest, multiple domains then there should not be an issue. However when there are 2 different forest, it will not select the user correctly in the User mapping and in the workflow setup. Dev team is working on it and may try to include the fix in the upcoming Sept End payroll update or the following year end update. Will be waiting anxiously on this fix..

Regards

Prem

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