web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Microsoft Dynamics AX (Archived)

Dynamics AX 2012 r3 POS

(0) ShareShare
ReportReport
Posted on by

when am going to start POS i am getting following errors

1732.error-1.png

8284.error2.png

*This post is locked for comments

I have the same question (0)
  • E. R. Profile Picture
    739 on at

    Dear naveen,

    did you run the full daya sync in the channel database setup? if yes did u make sure that the data are applied into the store/channel database (inquiries -->commerce data exchange --> download sessions)?

  • Community Member Profile Picture
    on at

    i am unable to do full data sync due to the following error.     

    erro3.png

    while opening pos in event viewer am getting following error:

    LSRetailPosis.POS.Program: System.Exception: Information about store: storeone was not found.
    at LSRetailPosis.Settings.ApplicationSettings.LoadSettingsForTerminal(Terminal terminal)
    at LSRetailPosis.Settings.ApplicationSettings.InitializeSettings(String[] args)
    at LSRetailPosis.POS.Program.InitializeAndLoadPOS(String[] args, Boolean owned, SplashScreenForm splashScreenForm).

    so as per my knowledge i went to channel db and in that i checked 

    ax.RetailStoreTable

    table and it is empty, please help me as am new to dynamics ax .

    thanks

  • E. R. Profile Picture
    739 on at

    try to go to async client utility and make sure the test connection is successfully tested than re-run the full data-sync and advise back.

  • Community Member Profile Picture
    on at

    i tried this it succeed  for me .

    7750.error4.png

  • E. R. Profile Picture
    739 on at

    It is not recommended to use space in the Channel Database ID or any fields.

    you need to check the store setup. make sure the address is filled.

  • Community Member Profile Picture
    on at

    if we have installed dynamics AX 2012 r3 Head quarters and POS both on same machine point to local sql server they can u say me what all steps we need to follow so that we can get POS without any errors.

  • Oksana Kovaliova Profile Picture
    3,597 on at

    Hi Naveen

    Please, check Event Viewer on your POS PC: there you will find more descriptive error.

    Most probably store database is empty, so POS cannot read required configuration.

    Microsoft AX 2012 Installation guide (section 'Retail components') can be used to install/configure all components correctly.

    www.microsoft.com/.../details.aspx

    Regards,

    Oksana

  • E. R. Profile Picture
    739 on at

    Please use the following link:

    https://blogs.msdn.microsoft.com/axsupport/2015/07/01/ax-for-retail-r3-training-videos-for-commerce-data-exchange-async/

    certainly, it will help you.

  • Iulian Cordobin Profile Picture
    8,201 on at

    Have you actually configured the system? It looks like the you have no channels defined.

  • Rodolfo Recalde Profile Picture
    on at

    Hi Kumar,

    As Iulian noted:

    Double check: Channel  configuration - Is related with the "Operation unit number" at Store configuration.

    As your print:

    Retail_5F00_Channel_5F00_DAX_5F00_Recalde.png

    I hope this helps,

    Regards,

    Rodolfo Recalde

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics AX (Archived)

#1
Joris dG Profile Picture

Joris dG 5

#2
Andrew Jones a1x Profile Picture

Andrew Jones a1x 2

#3
GL-01081504-0 Profile Picture

GL-01081504-0 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans