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Session Id : KRm1CjQjSJCA2xepz17Z2E
Finance | Project Operations, Human Resources, ...
Suggested answer

Cannot edit a record in Supplier Invoice Header message

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Posted on 5 Jan 2023 19:54:09 by 35

Our users seem to get the  message below randomly. Myself and others could not duplicate the issue and get the message. 

The user performed these steps  - created an invoice in supplier, click on validate and then click new and an error comes up.

Has anyone else received this?

Thanks 

Peggy

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  • Suggested answer
    Bharani Preetham Peraka Profile Picture
    3,622 Moderator on 06 Jan 2023 at 04:29:55
    RE: Cannot edit a record in Supplier Invoice Header message

    This will come when a same record is being updated by 2 users. But if it comes randomly then this is an issue.

    Can you ask the user to reset the user data and save refresh and try again?

  • BillurSamdancioglu Profile Picture
    17,153 Most Valuable Professional on 05 Jan 2023 at 21:17:04
    RE: Cannot edit a record in Supplier Invoice Header message

    Yes, I had this kind of issuues in older versions and were not able to solve.

  • Ramit Paul Profile Picture
    22,375 Most Valuable Professional on 05 Jan 2023 at 20:34:02
    RE: Cannot edit a record in Supplier Invoice Header message

    Hi,

    I think this is a cache refresh issue and I also noticed this in some of the area in d365 like user page, batch job page.

    I hope this solves if we just refresh the browser, however I understand this is a workaround and not a solution.

    May be you can wait for some technical expert to reply on this or you can raise a ticket to MS about this.

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