Skip to main content

Notifications

Customer Insights - Journeys forum

Querying Interactions data

Posted on by

AM I right in suspecting that all the interactions data is stored in Azure?

If so is there any planned change to that?

I want to find all the contacts that clicked on a certain link in an email to download a document ,but its not obvious to me how to do it?

Thanks

Categories:
  • RE: Querying Interactions data

    Hello again,

    for segmentation purpose a marketing user has access today to interactions in the segmentation builder out of the box in the UI.

    SegmentationInteractions2.png

    In order to explore the options best is to start from contact and then in the attribute field scroll to the interactions at the end of the lists. Or just type in "Clicked", for example in the attribute field. Once you have selected the interactions you will see the experience like in the screenshot above.

    You request on access to interactions data in the Marketing app through Azure would NOT be related to built in segmentation capabilities, but rather for reporting or analysis.

  • RE: Querying Interactions data

    just to confirm, If I am a marketing user i will be able to query the data to create further segments once this connection is set up by my IT people?

  • Suggested answer
    RE: Querying Interactions data

    Hello,

    in the upcoming fall release we will add an option that you can get access to the interactions via Azure. You will be able to provide an Azure storage to the marketing app from where you then can consume the interactions, for example in PowerBI.

    More information and guidance on how to utilize this mechanic will be available later this month (about mid of October).

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

November Spotlight Star - Khushbu Rajvi

Congratulations to a top community star!

Forum Structure Changes Coming on 11/8!

In our never-ending quest to help the Dynamics 365 Community members get answers faster …

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,240 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,149 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans