WBS from Project Service 2.x doesn't load in Project Service Upgrade 3.x

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Hello,

I'm testing the PSA 3.x upgrade in our sandbox with the unified interface. I tried opening a previously created project that has a WBS and it just sits with the "Loading WBS data. . ." going. It never opens in the Schedule tab.

Creating a new project and creating a new schedule works fine.

Will the old version of the schedule (WBS) not work? Is this expected? Do those old WBSs have to be completely recreated?

Thanks,

Beth

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Community Member on at

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RE: WBS from Project Service 2.x doesn't load in Project Service Upgrade 3.x

Never mind.

Turning on "Use legacy form rendering" seems to have fixed this. Hopefully, it doesn't break something else.

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Henry J. 5,237 on at

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RE: WBS from Project Service 2.x doesn't load in Project Service Upgrade 3.x

Hello Beth,

You mentioned that turning on “Use legacy form rendering” fixed the issue. Does that mean that you are testing this outside of Unified Interface? Project Service Automation 3.x isn't supported on the legacy web client.

I would open a support request to be sure: admin.powerplatform.microsoft.com/support

Henry

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RE: WBS from Project Service 2.x doesn't load in Project Service Upgrade 3.x

It happens to few of the older project records that were created in PSA 2.x version but not all of them. It could be because of no related project tasks to those projects, try checking it through advance find by looking on the project tasks related to a project and also there could be system jobs failed

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