web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics SL (Archived) / Microsoft Dynamics Sol...
Microsoft Dynamics SL (Archived)

Microsoft Dynamics Solomon 6.5

(0) ShareShare
ReportReport
Posted on by Cathy Lester 70

Good Morning,

 Need some help !

I was in the process of posting a sales journal in the Order Management Module when I pressed the "cancel" button by accident.  Later, when I went back in I saw that the first 3 orders were reading as processed and had a Sales Journal number assigned however the AR Module is not recognizing these orders.  It shows them as being "Shipped" on the customer history screen and not as an open AR item.

Does anyone know how I can fix this?

Any assistance you can offer is greatly appreciated!

Thanks, Cathy

*This post is locked for comments

I have the same question (0)
  • Chris Schack Profile Picture
    Chris Schack on at

    Hi Cathy,

     If the invoices never got created in AR, then I would recommend re-running the Sales Journal report in OM.  Prior to running it though, click on the Options tab on the ROI screen for the Sales Journal report and input the Sales Journal ID in question.

     

    Thanks,
    Chris Schack
    Queue Associates, Inc.

  • Cathy Lester Profile Picture
    Cathy Lester 70 on at

    Thank you for your help Chris!!

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics SL (Archived)

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans