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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Outlook Integration is...
Small and medium business | Business Central, N...
Answered

Outlook Integration is not working properly, How to change the URL ?

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Posted on by Rishi Chourey 143

I tried to integrate business central Cloud with Out look while creating connection it's not allowing due to URL is directing to Old Sandbox Server Instance. How we can modify or change url for Business Central.

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  • Verified answer
    Community Member Profile Picture
    Community Member on at

    Rishi,

    I have not encountered this issue to date, but I would like to recommend running Assisted Setup again for Set up your Business Inbox in Outlook. Rerunning might reconnect the Outlook integration to the configured Exchange server. Below is my Assisted Setup image, with links to Microsoft Documentation and a Video.

    pastedimage1609271279872v1.png

    Hope this helps.

    Please verify the reply if it answers your query.

    Thanks,

    Steve

  • Verified answer
    Damjan Zakojc Profile Picture
    Damjan Zakojc 449 on at

    Hi,

    I had the same issue after I added additional database as additional environment  in the Admin Center.

    Then I ran the Assisted Setup Set up your Business Inbox in Outlook and voila, my Outlook is now connected to the BC as expected.

    Thank you

    BR Damjan

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