Creating a hyperlink on case form for opening first email attached to the case.

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Posted on by Hitesh Goel

Hi Experts,

I have a requirement , client wants a hyperlink on case form , on clicking that hyperlink should open the very first email that is attached to that case.

I am able to get the exact link of that email,just need assistance to create a hyperlink.

Please help.

Thanks.

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Siraj M on at

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RE: Creating a hyperlink on case form for opening first email attached to the case.

AFAIK we cannot set a hyperlink in "Url" type field

You can try using an Iframe to show an hyperlink

check this thread

Regards,

Siraj
Hitesh Goel 36 on at

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RE: Creating a hyperlink on case form for opening first email attached to the case.

client wants a hyperlink. else i would have done it :-)
Suggested answer

Siraj M on at

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RE: Creating a hyperlink on case form for opening first email attached to the case.

you can create text field with formatting set to "URL" and update the link that you built to that field

how-to-create-url-text-field-using-javascript-dynamics-crm

Regards,

Siraj