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Microsoft Dynamics CRM (Archived)

Creating a hyperlink on case form for opening first email attached to the case.

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Posted on by 36

Hi Experts,

I have a requirement , client wants a hyperlink on case form , on clicking that hyperlink should open  the very first email that is attached to that case.

I am able to get the exact link of that email,just need assistance to create a hyperlink.

Please help.

Thanks.

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  • Suggested answer
    Siraj M Profile Picture
    on at

    you can create text field with formatting set to "URL" and update the link that you built to that field

    how-to-create-url-text-field-using-javascript-dynamics-crm

    Regards,

    Siraj

  • Hitesh Goel Profile Picture
    36 on at

    client wants a hyperlink. else i would have done it :-)

  • Suggested answer
    Siraj M Profile Picture
    on at

    AFAIK we cannot set a hyperlink in "Url" type field

    You can try using an Iframe to show an hyperlink

    check this thread

    Regards,

    Siraj

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