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Microsoft Dynamics CRM (Archived)

Error while opening custom entity in D365 for all users except Admin role

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when i open the project template( custom entity) in sitemap it will open correctly in admin but when i logged into user it will  show the below error.

Any help would be appreciable.L_5F00_1393.tmp.PNG

Prior Thanks,

Revanth. K

*This post is locked for comments

  • RE: Error while opening custom entity in D365 for all users except Admin role

    Hi Nithya,

    I have given all security roles to the user except system Administrator to the Organization level even for the custom entity, but it's still showing an unexpected error for all users when trying to view or open this custom entity.

    Couldn't figure out what's the issue causing thing.

  • Suggested answer
    Nithya Gopinath Profile Picture
    Nithya Gopinath 17,076 on at
    RE: Error while opening custom entity in D365 for all users except Admin role

    Hi Revanth,

    Have you given the other users the role to access the custom entity?

    See: crmadminassist.com/dynamics-crm-security-roles-custom-entities-custom-role-2

    Hope this helps.

  • Verified answer
    Aric Levin Profile Picture
    Aric Levin 30,188 Moderator on at
    RE: Error while opening custom entity in D365 for all users except Admin role

    Hi Revanth,

    Seems like you are running CRM On-Premise.

    Can be many things, which I doubt anyone can answer without further details?

    Please enable tracing on your CRM Server, replicate the issue and try and find the reasoning behind this in the log files.

    support.microsoft.com/.../how-to-enable-tracing-in-microsoft-dynamics-crm

    Hope this helps.

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