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Hello
I entered check 22222 by going to Transactions > Purchasing > Edit Check for a prepayment that we are sending to vendorA. A few days later I was cutting checks and noticed that that vendorA had a purchase order invoice that still needed to be paid. This purchase order invoice was automatically applied to check 22222. After asking around no one knew the solution. So I entered another check, let's say check 44444 the same way to pay the invoice that was due.
Now I have this problem, check 44444 is still open but there won't be an invoice to apply to it to close it out since it was already applied to check 22222. So confusing, please help.
Thank you!
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community.dynamics.com/.../36391.aspx
This is the same problem I am having, no one gave an answer to this post either.
Yes
Brandi,
Do you still have access to the payment/check from Purchasing > Transactions > Apply Payables Documents?
Thank you very much for your response!! Check 22222 was a prepayment for an invoice that we have not received yet, therefore it can not be voided since it is in fact a valid payment. When I click on "unapplied amount" for check 22222 it does show the invoice being applied to it, but I need to remove that. Is that possible without voiding the check?
Brandi,
From what I understand, Check 22222 is applied to the invoice where check 44444 is now open. These checks were created to do the same thing, essentially be applied to the invoice. I would verify the apply history in either Transactions by Vendor or Transactions by Document. It appears that you need to void check 44444 with the information here, but your apply history will validate this.
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