Single tenancy and ICT security policy

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Dear D365 community members,

I am currently facing a major Cloud architecture design challenge in the D365 Customer Service and Power Platform project that I am managing. The project team consists of a Microsoft partner vendor/system integrator, corporate ICT team, and a Security consultancy.

I wonder how you managed the scenario of vendors accessing the customer main Microsoft tenancy to develop and configure Dynamics 365 as per business requirements, when the ICT security policy does not allow external access to the main tenancy. Right now, the vendor is working on a separate tenancy, which will cause major integration, licensing and account management challenges once packages are migrated to the main tenancy.

I could not find specific articles on Microsoft learning websites on the topic.

Much appreciate any insights and experiences in a similar set up.

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Community member 3 on at

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Single tenancy and ICT security policy

Thanks for sharing the article. Very detailed and informative. I liked Debajit's direct approach to resolve the issue.
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Adrian Begovich 1,014 Super User 2024 Season 2 on at

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Single tenancy and ICT security policy

Hi,

This article outlines the best approach for setting up an external user in Dynamics 365. Your ICT security policy needs to be flexible enough to allow this.