I was recently tasked with pulling a variety of statistics / email performances from Dynamics / Click Dimensions. The support team hasn't been super helpful. Does anybody on here have instructions?
Bbruck -
1. Are you asking about Click Dimensions and NOT D365 Marketing? If so, this is a D365 Marketing forum so not sure about responses
2. Are you asking about custom reporting vs. standard out-of-box reporting? CD provides stats in several different places. For example - email stats:
Navigation paths:
Sent Email Send Record - ClickDimensions > Messaging > Sent
Global View - ClickDimensions > Messaging > Sent Emails
Individual Lead, Contact, or Account Record - Lead/Contact/Account record > Related Records Menu > Sent EmailsOR Lead/Contact/Account record - ClickDimensions Form > Related Records Menu > Profile
Associated CRM Campaign - Campaign record > Related Records Menu > Sent Emails
May I know you are using Click Dimension or Dynamics Marketing? If Dynamics Marketing, you can try to use Power BI with Azure Blob docs.microsoft.com/.../custom-analytics. But this is preview feature, Microsoft doesn't provide support for it. If Click Dimension, then I don't know. :(
André Arnaud de Cal...
292,031
Super User 2025 Season 1
Martin Dráb
230,868
Most Valuable Professional
nmaenpaa
101,156