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Microsoft Dynamics GP (Archived)

Batch Stuck in Printing Stage - JE over 300+ lines - How Can We Recover Without Deleting?

Posted on by Microsoft Employee

We have a patch that is stuck printing - See below:

What are our options, beyond deleting and re-entering?

Thanks,

bj

*This post is locked for comments

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,730 on at
    RE: Batch Stuck in Printing Stage - JE over 300+ lines - How Can We Recover Without Deleting?

    Please do this first.

    1) Have everyone exit GP

    2) Go into SSMS and run this script

    SELECT * FROM DYNAMICS..ACTIVITY

    SELECT * FROM DYNAMICS..SY00800

    SELECT * FROM DYNAMICS..SY00801

    SELECT * FROM TEMPDB..DEX_SESSION

    SELECT * FROM TEMPDB..DEX_LOCK

    There should be no records returned for any of these. If records are returned then run this script.

    DELETE DYNAMICS..ACTIVITY

    DELETE DYNAMICS..SY00800

    DELETE DYNAMICS..SY00801

    DELETE TEMPDB..DEX_SESSION

    DELETE TEMPDB..DEX_LOCK

    Try to post that batch now by going to batch recovery. Tools->Routines-Batch Recovery.

    If this does not solve this issue please post and we will move onto the next step.

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