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Microsoft Dynamics AX (Archived)

Vouchers in General Ledger

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Hello guys,

Hope all is good for you,

When we open a General Ledger the system assigned us a voucher, but seems like the same voucher can be assigned to another user working in the same module.

See the error below:

Voucher-error.png

We don´t understand the reason of this, because a voucher taking by me couldn´t be available for another user in our knowledge.

Which is the logic on this?,

Hope you can making lights to us

Thanks a lot,

Emely

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  • Community Member Profile Picture
    on at
    RE: Vouchers in General Ledger

    Looks like it is an option that you can enable at General Ledger Parameters Form:

    ---------------------------------

    Check for voucher used

    Select how to handle duplicate voucher numbers in journals.

    NoteNote

    You must select Accept duplicates to be able to use different transaction dates for the same voucher number in the Date field on journal lines.

    -------------------------------------------

    Please refer to:  technet.microsoft.com/.../aa557286.aspx

  • Community Member Profile Picture
    on at
    RE: Vouchers in General Ledger

    Hello SammyMDP,

    Thanks for your time, but isn´t what we need.

    We want to avoid the fact  Dynamics assigned the same number of voucher to different users. For us that is an incorrect crazy thing

    This operation is a lost time

    We hope to find something to fix it

    Thanks a lot

  • Verified answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at
    RE: Vouchers in General Ledger

    Hello Emely,

    There might be always situations where you might run into this problem. Most of the time it happens if vouchers are cancelled and users try to create and post a new voucher at the very same time.

    The only possibility I am aware of that ensures that you do not run into this issue is making use of the "number allocation at posting" parameter that can be found in the Journal Name setup form. Activating this parameter makes use of a temporary voucher number that is used when journal transactions are recorded. At the time the journal is posted the temporary voucher number is skipped and replaced by the voucher number you want to have. I saw companies in Italy using this feature a lot because of the tax and accounting regulations applicable there.

    If you think about using this feature please be aware that it might influence system performance especially if you post Journals with a lot of lines but that depends on your Systems infrastructure and the number of users that you have.

    Probably test the setup and outcome first in a demo environment to get an idea of possible negative effects on your system performance.

    Hope this helps,

    Ludwig

  • Community Member Profile Picture
    on at
    RE: Vouchers in General Ledger

    Thanks Ludwing.

    At the moment this continue happening but less than before, we activated in the number sequences, general option, allow user changes, to a higer number.

    Blessings to you,

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