Create Contract Service Invoices task not creating invoices

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Posted on by AleAlonso

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Hello,

I'm trying to use the Create Contract Service Invoice task, when selecting the "Print Only" action, the pdf generated does show the invoices that are supposed to be created. However, when I click on the Create Invoice actions, I get the "0 invoice was created" message. Does anyone know why it is creating them?

Thanks

Alejandra

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Business Central

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Yi Yong 1,391 Super User 2024 Season 2 on at

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Create Contract Service Invoices task not creating invoices

Hello,

Thanks for the screenshot. I noticed something off, the 'Amount Per Period' should not be 0.00.

Below is my test result with identical data input.

The 'Amount per Period' is retrieved from the ServiceContract Header's Amount per Period.

Can you check what is the value of the field on your end and do you have any customization on service contract module?
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Khushbu Rajvi. 4,615 on at

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Create Contract Service Invoices task not creating invoices

Hope you get some hints: https://www.youtube.com/watch?v=N_g0tAiAx_0
AleAlonso 323 on at

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Create Contract Service Invoices task not creating invoices

Hi Yiyong,

No, invoice after service = false.

Please see screenshots of the document when I click on Service Contract Invoices print only and the setup for these four contracts.

Thanks

Alejandra
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Yi Yong 1,391 Super User 2024 Season 2 on at

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Create Contract Service Invoices task not creating invoices

Hello,

It is best if you provide screenshots of the service contract.

Did you have the 'Invoice after Service' turned on?

If yes, then you will need to post a service order with a posting date earlier than the 'Next Invoice Date'.
AleAlonso 323 on at

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Create Contract Service Orders task not creating invoices

Hi Shauna,

Please see link below, I'm trying to invoice several service contracts, and this is the task I should use.

https://learn.microsoft.com/en-gb/dynamics365/business-central/service-how-create-invoices

Thanks

Alejandra
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Shauna Langley 691 Super User 2024 Season 2 on at

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Create Contract Service Orders task not creating invoices

Hi,

Apologies in case I have read the above wrong but the create contract service orders will only generate orders and not invoices. There are two separate routines which can look at the service contracts.

Create contract service orders will look at the next planned service date on the service contract lines and based on the date filter you enter will determine how many service orders will be created.

The create contract service invoices will look at the invoice details on the service contract to determine what invoices to create based on the below.

Is there anything wrong with the dates you are using for each report?

Hope that helps,

Shauna