web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics CRM (Archived)

Alternate keys fails

(0) ShareShare
ReportReport
Posted on by

I am trying to create an alternate key on contacts using just the "mobilephone" field. For some reason the status shows failed. The error message I am getting is this one:

"The CREATE UNIQUE INDEX statement terminated because a duplicate key was found for the object name 'dbo.ContactBase' and the index name 'ndx_for_entitykey_new_mobilephone_key'. The duplicate key value is (0)."

Any ideas of what might be wrong?

*This post is locked for comments

I have the same question (0)
  • Verified answer
    Aiden Kaskela Profile Picture
    19,696 on at

    Hi,

    The alternate key can't be created because it would be violated on create - i.e., you already have two contacts with the same mobile phone number. If you clear out the duplicates you should be good to go.

    Hope this helps! I'd appreciate if you'd mark this as Answering your question.

    Thanks,

     Aiden

  • Community Member Profile Picture
    on at

    Thank you! That worked!

  • Armine DD Profile Picture
    288 on at

    Thanks, your suggestion helped me too!

  • Community Member Profile Picture
    on at

    Thank you @aidenkaskela, that helped me too.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
SA-08121319-0 Profile Picture

SA-08121319-0 4

#1
Calum MacFarlane Profile Picture

Calum MacFarlane 4

#3
Alex Fun Wei Jie Profile Picture

Alex Fun Wei Jie 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans