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How do you get the Service Management tab inside the site map of the Customer Service Hub.. I know you can edit the modal driven app, but when i set up a new demo environment you get it out of the box.
Is there anything I'm missing out here? Do we need to update our solution or something?
demo:
Dev environment:
Hi Partner,
There can be an active layer on top of CSH in which Service Management could be removed. You can validate the same while comparing metadata layers for CSH sitemap in Unify.
Thanks! This really helps :-)
Hei
I am having the same problem. I signed up for a free Customer Hub for 30 days. I tried to follow your instructions but I cannot see an "active layer"
I have the same issue. Did you manage to resolve?
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