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Microsoft Dynamics GP (Archived)

Best way to define Customer Number

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Posted on by 18,306

One of my friend is having his own eCommerce web site and he sells his items on ebay,Amazon and other eCommerce site. What will be best way to define customer number?

Thanks

Sandip

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  • sandipdjadhav Profile Picture
    18,306 on at
    RE: Best way to define Customer Number

    One more - He is using Dynamics GP. We want to define Customer ID in Dynamics GP.

    Thanks

  • Verified answer
    Mahmoud Saadi Profile Picture
    32,738 on at
    RE: Best way to define Customer Number

    I am actually thinking of considering several factors when numbering these customers, especially that the customer segmentation is almost narrow to e-commerce businesses.

    Although, I might think of the following categorization to be considered as a suggestion:

    • e-commerce Type Segment (BB, BC): in your case, it is apparently only business to business, I would consider BC for any possible future expansion
      • B2B Business to Business
      • B2C Business to Customer
    • Business Branch Segment: regardless of the fact that an online website is not restricted to one location, it is needless to say that each e-commerce business could have several branches in several countries (Amazon for instance has several branches all over the world such as Germany, France, Italy ...etc), I would limit the branch segment into two characters as derived from the ISO country code
      • FR for France
      • IN for India
      • ...etc
    • Customer Name Segment: distinguished characters through which the business can be clearly  figured out
      • AMZ for Amazon
      • EBY for ebay
      • .. etc

    All in all, the Customer number will be as follows;

    e-commerce type - Branch Code - Customer Name - Serial

    As a matter of fact, Amazon Branch in France would be coded as follows

    BB-FR-AMZ-001

    Hope this helps !

  • sandipdjadhav Profile Picture
    18,306 on at
    RE: Best way to define Customer Number

    Hi Moh'd,

    Much appreciate your response.

    Thanks

    Sandip

  • L Vail Profile Picture
    65,271 on at
    RE: Best way to define Customer Number

    Hi Sandip,

    The other thing I would do is to document the naming rules as a window note on the customer maintenance window.

    Kind regards,

    Leslie

  • Verified answer
    Community Member Profile Picture
    on at
    RE: Best way to define Customer Number

    The customer numbering sequence - which becomes the Customer ID in GP...could just be sequential numbering?

    The analysis could be handled through the customer class ID and the user defined fields.

    It would be a lot easier to just code a sequential number for customer ID. So each time a new customer adds themselves - you increase the last number by one - then auto generate the class ID based on location, business sector, customer type etc. This way you can use the class ID to roll down common values during integration [I presume you are using eConnect?] - and you can analyse / report based on the class ID.

    Ian.

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