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Microsoft Dynamics CRM (Archived)

Email Sending Delays in Dynamics 365 on premise setup via Email Router

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Hello All ,

CRM Server App server which has the email router set up in it. All the outgoing emails are having Delays while sending, having Pending send .I assume that CRM is having hard time to communicate with Email router .

Email Router Service is running under Local System Account.Please provide any valuable Suggestion to improve the speed of email send and Receive in CRM.

  

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  • Suggested answer
    Dynamics365 Rocker Profile Picture
    Dynamics365 Rocker 7,755 on at
    RE: Email Sending Delays in Dynamics 365 on premise setup via Email Router

    Check your email router and make sure that you have incoming and outgoing profile to each user.

  • nitinagg16 Profile Picture
    nitinagg16 200 on at
    RE: Email Sending Delays in Dynamics 365 on premise setup via Email Router

    Hi,

    Could you please check Email router logs. Please refer :

    community.dynamics.com/.../email-router-demystified-tools-for-troubleshooting-email-router-logging

    Thanks

    Nitin

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