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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Workflow throwing unex...
Microsoft Dynamics CRM (Archived)

Workflow throwing unexpected error after importing into CRM 2016

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Posted on by Community Member Microsoft Employee

We have a workflow which creates ID's for our reports. This works in our development environment but we moved it into out acceptance environment and now get an error.

Please see below for the error message.

Plugin Trace:

[OccurenceReportIDSequencer: OccurrenceReportIDSequencer.IDSequencer]
[Occurrence Report: ID Sequencer]

Error Message:

Unhandled Exception: Microsoft.Crm.CrmException: Unexpected exception from plug-in (Execute): OccurrenceReportIDSequencer.IDSequencer: System.Exception: Failed to update all new Occurrence Reports.
at Microsoft.Crm.Sandbox.SandboxCodeUnit.Execute(IExecutionContext context)
at Microsoft.Crm.Workflow.Services.ProxyCustomActivity.Execute(CodeActivityContext executionContext)

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Workflow throwing unexpected error after importing into CRM 2016

    I compared our acceptance environment to our development environment. The only differences were attributes. I unistalled and reinstalled the workflow plugins and the processes from our development environment. However the problem persists. Am unhandled exception from the plugin. On top of this using the Plugin Registration tool I am unable to debug the workflow plugin. Any ideas? Thanks in advance!

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Workflow throwing unexpected error after importing into CRM 2016

    I didn't deploy to the acceptance environment. Is there any way I can check if the workflow is missing any required components?

  • Suggested answer
    Charles Abi Khirs Profile Picture
    Charles Abi Khirs 3,569 on at
    RE: Workflow throwing unexpected error after importing into CRM 2016

    Hello,

    You might missed something during the deployment that is required by your workflow to be able to generate the Sequence Number of your reports.

    Make sure that you deploy all the components on your acceptance environment. In addition, if you are using a configuration entity, make sure you import its data to the acceptance environment as well.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Workflow throwing unexpected error after importing into CRM 2016

    Hi,

    Thanks for the timely response. Please see below for the two workflows code.

    I will give thoughts tools a try and get back to you. In the mean while any other suggestions?

    Thanks in Advance!

    Occurrence Report: Update Occurrence Report #

    • Check workflow

    OccurenceReportWorkFlowCheck (1.0.0.0);OccurrenceReportWorkFlowCheck.WorkflowCheck

    Step: if Check Workflow;WorkflowStatus equals [o], then:

     Start child workflow Occurrence Report ID Sequencer

    Occurrence report: ID Sequencer

    Timeout until 15 minutes then

     No steps have been added

    Timeout until 15 minutes then

     No steps have been added

    Timeout until 15 minutes then

     No steps have been added

    Timeout until 15 minutes then

    • Start child workflow: Occurrence Report: ID Sequencer

    • Stop workflow with status of: Succeeded

  • JFulfordMS Profile Picture
    JFulfordMS 185 on at
    RE: Workflow throwing unexpected error after importing into CRM 2016

    We would need to see the code in order to assist. Also, have you tried using System Customization Comparer and/or Delta Plugins (XrmToolBox plugins) to see if there are schema differences between environments?

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