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I think part of the problem is that there are already 4 shipments for this one sales order and the error is occurring on the very first sales shipment that was made.
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off topic, I find it a constant source of irritation that NAV uses the term "No." throughout, when in actual fact they're referring to Text.
Is there really no way to use actual NUMBERS for Vendors, Customers, Accounts,...? Even the old FoxPro and dBase programs could read a NUMBER. Heck, Excel will even ask you nicely if you want to read items that look like numbers AS numbers, instead of as text. I see that when it comes to the underlying tables in NAV, they use real NUMBERS instead of text to ID them.
It sounds like somebody changed something after the Sales Shipment was created. You should compare line number 20000 from the Sales Shipment with line number 20000 from the Sales Order and make sure they are the same. The Item that is 20 lines down on the Sales order should match the Item that is 20 lines down on the Sales Shipment. In fact, each line from the one document should correspond exactly with the same line from the other. The Posted Sales Shipment is the posted version of the Warehouse Shipment document if you are using Warehouse Management. If so, you might look up the corresponding Warehouse Shipment and see where things went wrong. All three of these documents should have matching Item numbers by Line Number.
What exactly are you doing and facing such error?
As per screenshot someone has changed the value. So please check with shipment line table and change it as required.
You can also check who is changed the value if you already configured change log setup for that table.
let me see if I can explain a little better.
A user created and shipped a sales order and then decided that one of the resource part numbers needed to be changed.
The order was unshipped, number was changed and then reshipped again.
Once AP received the sales order to invoice, the above error occured.
The sales order has been shipped and unshipped a total of 4 times while trying to figure out how to fix the issue.
The error points out that the new part number must be equal to the old part number on the first posted shipment. I can not change the original shipment data on a posted shipment , can I?
You can not change the original shipment data on posted shipment. May be you have used Undo Shipment, If I understood correctly.
Ask you AP team to fetch the latest shipment line again in Invoice screen and ask them not to change the No. Value manually. Let it flow from shipment lines only.
This would resolve your issue.
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