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ReportA batch of SOP Order documents were accidently transferred to Invoices. I there any way to roll these back?
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A batch of SOP Order documents were accidently transferred to Invoices. I there any way to roll these back?
*This post is locked for comments
No, there's no way to roll the invoices back to orders.
If you have not posted the invoices, follow the steps:
1. Delete the invoice batch. Click on Sales > Transactions > Sales Batches. Select the batch of invoices to be deleted, print a batch edit list, then click the Delete button. Click Yes to confirm deletion.
2. Open the Sales Transaction Entry window. Set the Type to Order, choose the customer and complete the header of the transaction.
3. Click the Actions button, then select Copy.
4. In the Copy a Sales Order window, choose the order previously transferred by accident for this customer.
5. You can repeat steps 2 through 4 for each order that was transferred accidentally - hopefully, there aren't that many :-)
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André Arnaud de Cal...
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