web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Unanswered

Dynamics 365 Sales professional

(0) ShareShare
ReportReport
Posted on by

I have purchased 5 subscriptions for sales professional and it says i am licensed in office 365 but when i try log in it says i am not authorized. Does anyone know how to solve this?

I have the same question (0)
  • SS-01100907-0 Profile Picture
    on at

    Hi,

    Are you trying to log into D365 admin center and getting the error?

    Please share more information on where you are getting the error , a screenshot would be helpful.

  • Community Member Profile Picture
    on at

    When logging in to the sales professional app this screen came upScreenshot-_2800_2_2900_.png

  • SS-01100907-0 Profile Picture
    on at

    Hi,

    Thanks for the screenshot.

    I am not sure why you are going to this URL, If you have the license just log into CRM and use the sales application. If you want to log into the ad,min center use https://portal.office.com

    IF you are going to this URL by following any navigation, please share the navigation steps.

  • Community Member Profile Picture
    on at

    When i go into crm the sales professional app does not come up

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 65 Super User 2025 Season 2

#2
Siv Sagar Profile Picture

Siv Sagar 52 Super User 2025 Season 2

#3
Daniyal Khaleel Profile Picture

Daniyal Khaleel 36 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans