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Service | Customer Service, Contact Center, Fie...
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Dynamics 365 Sales professional

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Posted on by

I have purchased 5 subscriptions for sales professional and it says i am licensed in office 365 but when i try log in it says i am not authorized. Does anyone know how to solve this?

  • SS-01100907-0 Profile Picture
    Microsoft Employee on at

    Hi,

    Are you trying to log into D365 admin center and getting the error?

    Please share more information on where you are getting the error , a screenshot would be helpful.

  • Community Member Profile Picture
    on at

    When logging in to the sales professional app this screen came up. Screenshot-_2800_2_2900_.png

  • SS-01100907-0 Profile Picture
    Microsoft Employee on at

    Hi,

    Thanks for the screenshot.

    I am not sure why you are going to this URL, If you have the license just log into CRM and use the sales application. If you want to log into the ad,min center use https://portal.office.com

    IF you are going to this URL by following any navigation, please share the navigation steps.

  • Community Member Profile Picture
    on at

    When i go into crm the sales professional app does not come up

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