Dynamics 365 Sales professional

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Posted on by Community Member Microsoft Employee

I have purchased 5 subscriptions for sales professional and it says i am licensed in office 365 but when i try log in it says i am not authorized. Does anyone know how to solve this?

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Community Member Microsoft Employee on at

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RE: Dynamics 365 Sales professional

When i go into crm the sales professional app does not come up
Soumen S on at

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RE: Dynamics 365 Sales professional

Hi,

Thanks for the screenshot.

I am not sure why you are going to this URL, If you have the license just log into CRM and use the sales application. If you want to log into the ad,min center use https://portal.office.com

IF you are going to this URL by following any navigation, please share the navigation steps.
Community Member Microsoft Employee on at

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RE: Dynamics 365 Sales professional

When logging in to the sales professional app this screen came up.
Soumen S on at

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RE: Dynamics 365 Sales professional

Hi,

Are you trying to log into D365 admin center and getting the error?

Please share more information on where you are getting the error , a screenshot would be helpful.