I have installed the ff. updates 8.2.4.6 on a front end and back end server.
(1) Microsoft Dynamics 365 Server
(2) Microsoft Dynamics 365 Language Packs
When I open the CRM organization, the error appears below.
What usually cause the issue?
Please advise
LanguagePackVersion is invalid.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: System.ArgumentException: LanguagePackVersion is invalid.
Source Error:
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.
Stack Trace:
[ArgumentException: LanguagePackVersion is invalid.]
[CrmArgumentException: LanguagePackVersion is invalid.]
Microsoft.Crm.Caching.OrganizationLanguagePackVersionCacheLoader.GetOrganizationLanguagePackVersionCacheDictionary(SqlExecutionContext sqlContext) +686
Microsoft.Crm.Caching.OrganizationLanguagePackVersionCacheLoader.LoadCacheData(Guid key, IOrganizationContext context) +330
Microsoft.Crm.Caching.BasicCrmCache`2.CreateEntry(TKey key, IOrganizationContext context) +77
Microsoft.Crm.Caching.BasicCrmCache`2.LookupEntry(TKey key, IOrganizationContext context) +150
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. |
[ArgumentException: LanguagePackVersion is invalid.]
[CrmArgumentException: LanguagePackVersion is invalid.]
Microsoft.Crm.Caching.OrganizationLanguagePackVersionCacheLoader.GetOrganizationLanguagePackVersionCacheDictionary(SqlExecutionContext sqlContext) +686
Microsoft.Crm.Caching.OrganizationLanguagePackVersionCacheLoader.LoadCacheData(Guid key, IOrganizationContext context) +330
Microsoft.Crm.Caching.BasicCrmCache`2.CreateEntry(TKey key, IOrganizationContext context) +77
Microsoft.Crm.Caching.BasicCrmCache`2.LookupEntry(TKey key, IOrganizationContext context) +150
Microsoft.Crm.Metadata.MultiOrgSharableMetadataCacheLoader.BuildMetadataContainerFromDatabase(LoadMasks masks, CrmDbConnection connection, IDbTransaction transaction, CounterList counter) +163
Microsoft.Crm.Metadata.<>c__DisplayClass1.<LoadMetadataContainerFromDatabase>b__0(CrmDbConnection sqlConn, IDbTransaction sqlTrans) +55
Microsoft.Crm.Metadata.DynamicMetadataCacheLoader.LoadMetadataContainerFromDatabaseInternal(LoadMasks masks, CrmDbConnection connection, CrmTransaction transaction, CounterList counter, BuildMetadataContainerFromDatabaseTemplate buildMetadataContainerFromDatabase, Nullable`1 optionalVersionNumberToFilterResults) +1642
Microsoft.Crm.Metadata.DynamicMetadataCacheLoader.LoadMetadataContainerFromDatabase(LoadMasks masks, CrmDbConnection connection, CrmTransaction transaction, CounterList counter, Nullable`1 optionalVersionNumberToFilterResults) +178
Microsoft.Crm.Metadata.DynamicMetadataCacheLoader.LoadCacheFromDatabaseInternal(LoadMasks masks, CrmDbConnection connection, CrmTransaction transaction, CounterList counter) +280
Microsoft.Crm.Metadata.DynamicMetadataCacheLoader.LoadCacheFromDatabase(LoadMasks masks, CounterList counter) +105
Microsoft.Crm.Metadata.DynamicMetadataCacheFactory.LoadMetadataCache(LoadMethod method, CacheType type, IOrganizationContext context) +1121
Microsoft.Crm.Metadata.MetadataCache.LoadCache(IOrganizationContext context, Boolean fileOnlyIfExists) +688
Microsoft.Crm.Metadata.MetadataCache.GetInstance(IOrganizationContext context) +551
Microsoft.Crm.Caching.UserDataCacheLoader.LoadCacheData(Guid key, ExecutionContext context) +73
Microsoft.Crm.Caching.ObjectModelCacheLoader`2.LoadCacheData(TKey key, IOrganizationContext context) +465
Microsoft.Crm.Caching.CrmMultiOrgCacheBase`2.CreateEntry(TKey key, IOrganizationContext context) +151
Microsoft.Crm.Caching.CrmMultiOrgCacheBase`2.LookupEntry(TKey key, IOrganizationContext context) +789
Microsoft.Crm.BusinessEntities.SecurityLibrary.ValidateUserEnabled(Guid userId, Guid organizationId) +108
Microsoft.Crm.Authentication.Claims.AuthenticationProvider.Authenticate(HttpApplication application) +1583
Microsoft.Crm.Authentication.AuthenticationStep.Authenticate(HttpApplication application) +531
Microsoft.Crm.Authentication.AuthenticationPipeline.Authenticate(HttpApplication application) +100
Microsoft.Crm.Authentication.AuthenticationEngine.Execute(Object sender, EventArgs e) +2228
System.Web.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +136
System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step) +195
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +88
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Please refer to my suggestion on the link below
community.dynamics.com/.../318773
Hi Kunal,
The server was restarted and the error still appears.
did you restart the server after installation ?
Mohamed Amine Mahmoudi
83
Super User 2025 Season 1
Community Member
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Victor Onyebuchi
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