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We have a persistent, but erratic ROI crash. It doesn't happen every time for any user or scenario, but it does happen several times a day. It seems to be aggravated by heavier load, but that could simply be due to increased reporting (more sales orders and picking/packing prints).
The reports that crash are hard-coded to static TCP/IP printers on the server (set in the order steps configuration for the report).
We have been trying to solve this for months, to no avail. Does anyone have any ideas?
We're running Dynamics SL 2011 FP1 on Windows Server 2012.
Thanks.
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Check the below link for better printer performance for windows server 2012
technet.microsoft.com/.../jj134150.aspx
Hope this may helps !!!
Thanks
When I went to try to change the printers to queue locally, I see that they already were. Is there anything else that can be done to improve Windows Server 2012 print queueing so that it doesn't hang up? The printers are HP printers, but using the generic PCL drivers.
I'm including the crash report from the latest crash:
Version=1
EventType=APPCRASH
EventTime=130319618594474386
ReportType=2
Consent=1
ReportIdentifier=eb3e56e6-68f3-11e3-93ff-00155d588501
WOW64=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=ROI.EXE
Sig[1].Name=Application Version
Sig[1].Value=8.10.30917.0
Sig[2].Name=Application Timestamp
Sig[2].Value=5057a233
Sig[3].Name=Fault Module Name
Sig[3].Value=MSVCR90.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=9.0.30729.6871
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4fee6073
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=0003ae7a
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.2.9200.2.0.0.16.7
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
UI[2]=C:\Microsoft Dynamics\SL\Applications\ROI.EXE
UI[3]=ROI.EXE has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Microsoft Dynamics\SL\Applications\ROI.EXE
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\SYSTEM32\MSCOREE.DLL
LoadedModule[3]=C:\Windows\SYSTEM32\KERNEL32.dll
LoadedModule[4]=C:\Windows\SYSTEM32\KERNELBASE.dll
LoadedModule[5]=C:\Windows\SYSTEM32\ADVAPI32.dll
LoadedModule[6]=C:\Windows\SYSTEM32\msvcrt.dll
LoadedModule[7]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[8]=C:\Windows\SYSTEM32\RPCRT4.dll
LoadedModule[9]=C:\Windows\SYSTEM32\SspiCli.dll
LoadedModule[10]=C:\Windows\SYSTEM32\CRYPTBASE.dll
LoadedModule[11]=C:\Windows\SYSTEM32\bcryptPrimitives.dll
LoadedModule[12]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
LoadedModule[13]=C:\Windows\SYSTEM32\SHLWAPI.dll
LoadedModule[14]=C:\Windows\SYSTEM32\USER32.dll
LoadedModule[15]=C:\Windows\SYSTEM32\GDI32.dll
LoadedModule[16]=C:\Windows\system32\IMM32.DLL
LoadedModule[17]=C:\Windows\SYSTEM32\MSCTF.dll
LoadedModule[18]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll
LoadedModule[19]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6910_none_d089c358442de345\MSVCR80.dll
LoadedModule[20]=C:\Windows\SYSTEM32\shell32.dll
LoadedModule[21]=C:\Windows\SYSTEM32\combase.dll
LoadedModule[22]=C:\Windows\SYSTEM32\SHCORE.dll
LoadedModule[23]=C:\Windows\SYSTEM32\profapi.dll
LoadedModule[24]=C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\d1ce70bf6cbab6ab838cbd8b50e902c1\mscorlib.ni.dll
LoadedModule[25]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsec.dll
LoadedModule[26]=C:\Windows\SYSTEM32\WINTRUST.dll
LoadedModule[27]=C:\Windows\SYSTEM32\CRYPT32.dll
LoadedModule[28]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.9200.16658_none_bf1359a245f1cd12\COMCTL32.dll
LoadedModule[29]=C:\Windows\SYSTEM32\MSASN1.dll
LoadedModule[30]=C:\Windows\SYSTEM32\CRYPTSP.dll
LoadedModule[31]=C:\Windows\system32\rsaenh.dll
LoadedModule[32]=C:\Windows\SYSTEM32\imagehlp.dll
LoadedModule[33]=C:\Windows\SYSTEM32\ncrypt.dll
LoadedModule[34]=C:\Windows\SYSTEM32\bcrypt.dll
LoadedModule[35]=C:\Windows\SYSTEM32\NTASN1.dll
LoadedModule[36]=C:\Windows\SYSTEM32\gpapi.dll
LoadedModule[37]=C:\Windows\SYSTEM32\cryptnet.dll
LoadedModule[38]=C:\Windows\SYSTEM32\WLDAP32.dll
LoadedModule[39]=C:\Windows\SYSTEM32\IPHLPAPI.DLL
LoadedModule[40]=C:\Windows\SYSTEM32\NSI.dll
LoadedModule[41]=C:\Windows\SYSTEM32\WINNSI.DLL
LoadedModule[42]=C:\Windows\SYSTEM32\ole32.dll
LoadedModule[43]=C:\Windows\system32\uxtheme.dll
LoadedModule[44]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System\1b46657236c1f942f9dbaf6aac73bb49\System.ni.dll
LoadedModule[45]=C:\Windows\assembly\NativeImages_v2.0.50727_32\Interop.SAF\f357436d0347a8f77165609992882872\Interop.SAF.ni.dll
LoadedModule[46]=C:\Windows\assembly\NativeImages_v2.0.50727_32\Solomon.Kernel\40f9199223ec9a6de95ea5d0ea6f756c\Solomon.Kernel.ni.dll
LoadedModule[47]=C:\Windows\assembly\NativeImages_v2.0.50727_32\ROI\aec459578c9927b83072fc268dcf3ac7\ROI.ni.exe
LoadedModule[48]=C:\Windows\assembly\GAC_32\Solomon.Kernel\8.0.0.0__31bf3856ad364e35\Solomon.Kernel.dll
LoadedModule[49]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6871_none_50944e7cbcb706e5\MSVCR90.dll
LoadedModule[50]=C:\Windows\SYSTEM32\SWIMAPI.dll
LoadedModule[51]=C:\Windows\SYSTEM32\OLEAUT32.dll
LoadedModule[52]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6871_none_50944e7cbcb706e5\msvcm90.dll
LoadedModule[53]=C:\Windows\SYSTEM32\WINMM.dll
LoadedModule[54]=C:\Windows\SYSTEM32\VERSION.dll
LoadedModule[55]=C:\Windows\SYSTEM32\sbl.dll
LoadedModule[56]=C:\Windows\SYSTEM32\Secur32.dll
LoadedModule[57]=C:\Windows\SYSTEM32\ODBC32.dll
LoadedModule[58]=C:\Windows\SYSTEM32\sqlncli11.dll
LoadedModule[59]=C:\Windows\SYSTEM32\sqmapi.dll
LoadedModule[60]=C:\Windows\WinSxS\x86_microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.30729.6161_none_4bf7e3e2bf9ada4c\mfc90.dll
LoadedModule[61]=C:\Windows\SYSTEM32\COMDLG32.dll
LoadedModule[62]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6871_none_50944e7cbcb706e5\MSVCP90.dll
LoadedModule[63]=C:\Windows\SYSTEM32\WINMMBASE.dll
LoadedModule[64]=C:\Windows\SYSTEM32\MSVCR100.dll
LoadedModule[65]=C:\Windows\SYSTEM32\NETAPI32.dll
LoadedModule[66]=C:\Windows\SYSTEM32\WS2_32.dll
LoadedModule[67]=C:\Windows\SYSTEM32\MSIMG32.dll
LoadedModule[68]=C:\Windows\SYSTEM32\cfgmgr32.dll
LoadedModule[69]=C:\Windows\SYSTEM32\DEVOBJ.dll
LoadedModule[70]=C:\Windows\SYSTEM32\netutils.dll
LoadedModule[71]=C:\Windows\SYSTEM32\srvcli.dll
LoadedModule[72]=C:\Windows\SYSTEM32\wkscli.dll
LoadedModule[73]=C:\Windows\system32\dwmapi.dll
LoadedModule[74]=C:\Windows\WinSxS\x86_microsoft.vc90.mfcloc_1fc8b3b9a1e18e3b_9.0.30729.6161_none_49768ef57548175e\MFC90ENU.DLL
LoadedModule[75]=C:\Windows\SYSTEM32\clbcatq.dll
LoadedModule[76]=C:\Microsoft Dynamics\SL\Applications\lli.dll
LoadedModule[77]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorjit.dll
LoadedModule[78]=C:\Windows\assembly\NativeImages_v2.0.50727_32\Microsoft.VisualBas#\b61a9a4899e9c2254f634ac7e6c7e407\Microsoft.VisualBasic.ni.dll
LoadedModule[79]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\7e4447d26cd9083018bd28ddd60a0248\System.Drawing.ni.dll
LoadedModule[80]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\53c49b1cfdb85cf6784c7dcc8cdbd56d\System.Windows.Forms.ni.dll
LoadedModule[81]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Runtime.Remo#\5a9b13b8b902bbf75fa2245f4dcbf18c\System.Runtime.Remoting.ni.dll
LoadedModule[82]=C:\Windows\assembly\NativeImages_v2.0.50727_32\Microsoft.Dynamics.#\b3f1dbbde8534a955cee35efae9386f5\Microsoft.Dynamics.SL.Controls.ni.dll
LoadedModule[83]=C:\Windows\assembly\GAC_MSIL\Microsoft.VisualBasic.Compatibility\8.0.0.0__b03f5f7f11d50a3a\Microsoft.VisualBasic.Compatibility.dll
LoadedModule[84]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.9200.16518_none_ba1cf6b7e09f1918\gdiplus.dll
LoadedModule[85]=C:\Windows\SYSTEM32\DWrite.dll
LoadedModule[86]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_8937eec6860750f5\comctl32.dll
LoadedModule[87]=C:\Program Files (x86)\Common Files\Microsoft Shared\DynamicsSL\saf.ocx
LoadedModule[88]=C:\Windows\SYSTEM32\MSVBVM60.DLL
LoadedModule[89]=C:\Windows\SYSTEM32\SXS.DLL
LoadedModule[90]=C:\Windows\SYSTEM32\safmask.dll
LoadedModule[91]=C:\Windows\SYSTEM32\MHMASK~1.OCX
LoadedModule[92]=C:\Windows\SYSTEM32\MFC42.DLL
LoadedModule[93]=C:\Windows\SYSTEM32\OLEPRO32.DLL
LoadedModule[94]=C:\Windows\assembly\NativeImages_v2.0.50727_32\Interop.SAFTypeLib\ae2e904a45269fb15597094cb01d64ac\Interop.SAFTypeLib.ni.dll
LoadedModule[95]=C:\Windows\assembly\NativeImages_v2.0.50727_32\Interop.VBRUN\07550b1697e5d42b799ddfd7d9cee489\Interop.VBRUN.ni.dll
LoadedModule[96]=C:\Windows\assembly\NativeImages_v2.0.50727_32\Accessibility\92229fdcf8b5abcc414baf6141f94495\Accessibility.ni.dll
LoadedModule[97]=C:\Windows\SYSTEM32\msigrid.ocx
LoadedModule[98]=C:\Windows\SYSTEM32\MHINTE~1.OCX
LoadedModule[99]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Core\7d5279640d0dab6e88039a33c5f06a41\System.Core.ni.dll
LoadedModule[100]=C:\Windows\assembly\NativeImages_v2.0.50727_32\SWIMAPI\104bb7bc890a7d65fc1a9d54cae6605a\SWIMAPI.ni.dll
LoadedModule[101]=C:\Windows\assembly\NativeImages_v2.0.50727_32\SAFMenuStrip\ea1cf3e6ee7b39da21e49d2f7a1db021\SAFMenuStrip.ni.dll
LoadedModule[102]=C:\Windows\SYSTEM32\WindowsCodecs.dll
LoadedModule[103]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Web\538224ffef6d0b8691f397688ec6a48d\System.Web.ni.dll
LoadedModule[104]=C:\Microsoft Dynamics\SL\Applications\TOOLBARenu.dll
LoadedModule[105]=C:\Windows\SYSTEM32\1033\SQLNCLIR11.RLL
LoadedModule[106]=C:\Windows\SYSTEM32\DPAPI.DLL
LoadedModule[107]=C:\Windows\SYSTEM32\Kerberos.DLL
LoadedModule[108]=C:\Windows\SYSTEM32\cryptdll.dll
LoadedModule[109]=C:\Windows\SYSTEM32\msv1_0.DLL
LoadedModule[110]=C:\Windows\system32\ntdsapi.dll
LoadedModule[111]=C:\Windows\SYSTEM32\DSPARSE.DLL
LoadedModule[112]=C:\Windows\SYSTEM32\LOGONCLI.DLL
LoadedModule[113]=C:\Windows\system32\CLUSAPI.DLL
LoadedModule[114]=C:\Windows\system32\RESUTILS.DLL
LoadedModule[115]=C:\Windows\system32\security.dll
LoadedModule[116]=C:\Windows\SYSTEM32\schannel.dll
LoadedModule[117]=C:\Windows\system32\mswsock.dll
LoadedModule[118]=C:\Windows\SYSTEM32\DNSAPI.dll
LoadedModule[119]=C:\Windows\System32\rasadhlp.dll
LoadedModule[120]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[121]=C:\Windows\system32\ncryptsslp.dll
LoadedModule[122]=C:\Windows\assembly\NativeImages_v2.0.50727_32\Microsoft.Dynamics.#\779af43335e446c68185012e8e3b69dc\Microsoft.Dynamics.SL.Reporting.ni.dll
LoadedModule[123]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Deployment\c2b8b7c01684256697a216d84690f359\System.Deployment.ni.dll
LoadedModule[124]=C:\Windows\SYSTEM32\shfolder.dll
LoadedModule[125]=C:\Windows\assembly\NativeImages_v2.0.50727_32\Microsoft.Dynamics.#\f74d731f5884268bab6f7a4093af454a\Microsoft.Dynamics.Framework.UI.WinForms.Controls.ni.dll
LoadedModule[126]=C:\Windows\SYSTEM32\ODBCCP32.DLL
LoadedModule[127]=C:\Windows\assembly\GAC_MSIL\CrystalDecisions.CrystalReports.Engine\12.0.2000.0__692fbea5521e1304\CrystalDecisions.CrystalReports.Engine.dll
LoadedModule[128]=C:\Windows\assembly\GAC_MSIL\CrystalDecisions.Shared\12.0.2000.0__692fbea5521e1304\CrystalDecisions.Shared.dll
LoadedModule[129]=C:\Windows\assembly\GAC\CrystalDecisions.ReportAppServer.CommLayer\12.0.1100.0__692fbea5521e1304\CrystalDecisions.ReportAppServer.CommLayer.dll
LoadedModule[130]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\sacommlayer.dll
LoadedModule[131]=C:\Windows\SYSTEM32\WSOCK32.dll
LoadedModule[132]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\pvlocale-1-0.dll
LoadedModule[133]=C:\Windows\WinSxS\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d1cb102c435421de\ATL80.DLL
LoadedModule[134]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6910_none_d089c358442de345\MSVCP80.dll
LoadedModule[135]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\xerces-c_2_7.dll
LoadedModule[136]=C:\Windows\SYSTEM32\WINSPOOL.DRV
LoadedModule[137]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\SACommLayer_RES_en.DLL
LoadedModule[138]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\7d7b887e33aafaadae040bb07fa959bb\System.Configuration.ni.dll
LoadedModule[139]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\fc5d4ada42ed8e9a30b64912f5dc9767\System.Xml.ni.dll
LoadedModule[140]=C:\Windows\assembly\GAC\CrystalDecisions.ReportAppServer.ClientDoc\12.0.1100.0__692fbea5521e1304\CrystalDecisions.ReportAppServer.ClientDoc.dll
LoadedModule[141]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Data\c2fc54b97196a0beffda8eefd1167707\System.Data.ni.dll
LoadedModule[142]=C:\Windows\assembly\GAC_32\System.Data\2.0.0.0__b77a5c561934e089\System.Data.dll
LoadedModule[143]=C:\Windows\assembly\GAC_MSIL\CrystalDecisions.ReportAppServer.DataSetConversion\12.0.2000.0__692fbea5521e1304\CrystalDecisions.ReportAppServer.DataSetConversion.dll
LoadedModule[144]=C:\Windows\assembly\GAC\CrystalDecisions.ReportAppServer.DataDefModel\12.0.1100.0__692fbea5521e1304\CrystalDecisions.ReportAppServer.DataDefModel.dll
LoadedModule[145]=C:\Windows\assembly\GAC\CrystalDecisions.ReportAppServer.Controllers\12.0.1100.0__692fbea5521e1304\CrystalDecisions.ReportAppServer.Controllers.dll
LoadedModule[146]=C:\Windows\assembly\GAC\CrystalDecisions.ReportAppServer.CubeDefModel\12.0.1100.0__692fbea5521e1304\CrystalDecisions.ReportAppServer.CubeDefModel.dll
LoadedModule[147]=C:\Windows\assembly\GAC\CrystalDecisions.ReportAppServer.ReportDefModel\12.0.1100.0__692fbea5521e1304\CrystalDecisions.ReportAppServer.ReportDefModel.dll
LoadedModule[148]=C:\Windows\assembly\GAC\BusinessObjects.Licensing.KeycodeDecoder\12.0.1100.0__692fbea5521e1304\BusinessObjects.Licensing.KeycodeDecoder.dll
LoadedModule[149]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\clientdoc.dll
LoadedModule[150]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\libOCAHelperw-4-0.dll
LoadedModule[151]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\fssl-1-2-1-3.dll
LoadedModule[152]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\ebus-3-3-2-6.dll
LoadedModule[153]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\etc-1-0-12-5.dll
LoadedModule[154]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\cxlibw-4-0.dll
LoadedModule[155]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\boezlib.dll
LoadedModule[156]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\TraceLog.dll
LoadedModule[157]=C:\Windows\SYSTEM32\PSAPI.DLL
LoadedModule[158]=C:\Windows\SYSTEM32\dbghelp.dll
LoadedModule[159]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\ClientDoc_RES_en.DLL
LoadedModule[160]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\undomanager.dll
LoadedModule[161]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\saxmlserialize.dll
LoadedModule[162]=C:\Windows\SYSTEM32\msxml4.dll
LoadedModule[163]=C:\Windows\SYSTEM32\urlmon.dll
LoadedModule[164]=C:\Windows\SYSTEM32\iertutil.dll
LoadedModule[165]=C:\Windows\SYSTEM32\WININET.dll
LoadedModule[166]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\rptcontrollers.dll
LoadedModule[167]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\RptControllers_RES_en.DLL
LoadedModule[168]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\datadefmodel.dll
LoadedModule[169]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\saxserialize.dll
LoadedModule[170]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\xerces-c_2_1_0.dll
LoadedModule[171]=c:\program files (x86)\business objects\businessobjects enterprise 12.0\win32_x86\log_xn_system.dll
LoadedModule[172]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\objectfactory.dll
LoadedModule[173]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\commonobjmodel.dll
LoadedModule[174]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\crpe32.dll
LoadedModule[175]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\cslibu-3-0.dll
LoadedModule[176]=C:\Windows\WinSxS\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.6195_none_cbf5e994470a1a8f\MFC80U.DLL
LoadedModule[177]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Xalan-C_1_10.dll
LoadedModule[178]=C:\Windows\SYSTEM32\oledlg.dll
LoadedModule[179]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\XalanMessages_1_10.DLL
LoadedModule[180]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\icuuc30.dll
LoadedModule[181]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\icuin30.dll
LoadedModule[182]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\MSVCP71.dll
LoadedModule[183]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\MSVCR71.dll
LoadedModule[184]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\icudt30.dll
LoadedModule[185]=C:\Windows\WinSxS\x86_microsoft.vc80.mfcloc_1fc8b3b9a1e18e3b_8.0.50727.6195_none_03ce2c72205943d3\MFC80ENU.DLL
LoadedModule[186]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\crpe32_res_en.dll
LoadedModule[187]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\crqe.dll
LoadedModule[188]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\libOCASecurityw-3-0.dll
LoadedModule[189]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\crqe_res_en.dll
LoadedModule[190]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\querypanel.dll
LoadedModule[191]=C:\Windows\system32\napinsp.dll
LoadedModule[192]=C:\Windows\system32\NLAapi.dll
LoadedModule[193]=C:\Windows\System32\winrnr.dll
LoadedModule[194]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\prompt.dll
LoadedModule[195]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\ufmanager.dll
LoadedModule[196]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\uf12manager.dll
LoadedModule[197]=C:\Windows\assembly\NativeImages_v2.0.50727_32\CRUFLADG\3a04b69c8bc13d4e0299bb4ff8979017\CRUFLADG.ni.dll
LoadedModule[198]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\dtsagent.dll
LoadedModule[199]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\registrywrapper.dll
LoadedModule[200]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\DTSAGENTD_RES_en.DLL
LoadedModule[201]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\requestmodel.dll
LoadedModule[202]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\localcon.dll
LoadedModule[203]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\secSSO.dll
LoadedModule[204]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\SmAgentAPI.dll
LoadedModule[205]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\smerrlog.dll
LoadedModule[206]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\smcommonutil.dll
LoadedModule[207]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\rptdefmodel.dll
LoadedModule[208]=C:\Windows\SYSTEM32\ntmarta.dll
LoadedModule[209]=C:\Windows\SYSTEM32\PROPSYS.dll
LoadedModule[210]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\crdb_odbc.dll
LoadedModule[211]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\usp10.dll
LoadedModule[212]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\crdb_odbc_res_en.dll
LoadedModule[213]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Web.Services\66408ec86b705cd9f9aab66e84bb7fd5\System.Web.Services.ni.dll
LoadedModule[214]=C:\Windows\assembly\NativeImages_v2.0.50727_32\CustomMarshalers\aa8342f91aba9ea9e511e9954307ab45\CustomMarshalers.ni.dll
LoadedModule[215]=C:\Windows\assembly\GAC_32\CustomMarshalers\2.0.0.0__b03f5f7f11d50a3a\CustomMarshalers.dll
LoadedModule[216]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\crlov.dll
LoadedModule[217]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\jvmmanager.dll
LoadedModule[218]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\u2122000.dll
LoadedModule[219]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\U31220en.dll
LoadedModule[220]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\u212com.dll
LoadedModule[221]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\u212dts.dll
LoadedModule[222]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\u312dten.dll
LoadedModule[223]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\u212exch.dll
LoadedModule[224]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\u312xcen.dll
LoadedModule[225]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\u212finra.dll
LoadedModule[226]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\u312fren.dll
LoadedModule[227]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\u212samp.dll
LoadedModule[228]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\u312saen.dll
LoadedModule[229]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\u252000.dll
LoadedModule[230]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\u25azalea.dll
LoadedModule[231]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\u25dts.dll
LoadedModule[232]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\u25samp1.dll
LoadedModule[233]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\u35s1en.dll
LoadedModule[234]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\u2lcom.dll
LoadedModule[235]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\cxlib-4-0.dll
LoadedModule[236]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\u2l2000.dll
LoadedModule[237]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\u2ldts.dll
LoadedModule[238]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\u2lexch.dll
LoadedModule[239]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\u2lfinra.dll
LoadedModule[240]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\U2lsol4.dll
LoadedModule[241]=C:\Windows\SYSTEM32\CRPESOL4.dll
LoadedModule[242]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\U3520en.dll
LoadedModule[243]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\u35dten.dll
LoadedModule[244]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\U3l20en.dll
LoadedModule[245]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\u3ldten.dll
LoadedModule[246]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\u3lxcen.dll
LoadedModule[247]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\u3lfren.dll
LoadedModule[248]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\SAXmlSerialize_RES_en.DLL
LoadedModule[249]=C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\localcon_RES_en.DLL
LoadedModule[250]=C:\Windows\assembly\GAC_MSIL\CrystalDecisions.Windows.Forms\12.0.2000.0__692fbea5521e1304\CrystalDecisions.Windows.Forms.dll
LoadedModule[251]=C:\Windows\assembly\GAC_MSIL\CrystalDecisions.ReportSource\12.0.2000.0__692fbea5521e1304\CrystalDecisions.ReportSource.dll
LoadedModule[252]=C:\Windows\assembly\GAC\CrystalDecisions.Enterprise.Framework\12.0.1100.0__692fbea5521e1304\CrystalDecisions.Enterprise.Framework.dll
LoadedModule[253]=C:\Windows\assembly\GAC\CrystalDecisions.ReportAppServer.XmlSerialize\12.0.1100.0__692fbea5521e1304\CrystalDecisions.ReportAppServer.XmlSerialize.dll
LoadedModule[254]=C:\Windows\system32\SQLSRV32.dll
LoadedModule[255]=C:\Windows\SYSTEM32\DBNETLIB.DLL
FriendlyEventName=APPCRASH
ConsentKey=APPCRASH
AppName=ROI.EXE
AppPath=C:\Microsoft Dynamics\SL\Applications\ROI.exe
ReportDescription=Stopped working
Due to network traffic issues, some times queuing will cause the crash. Since as per your scenario this issue will happen only during more sales orders and picking/packing printing. So you could try with changing the printers to queue locally and let me know if you need any clarification.
Thanks
Thanks for your reply.
Unfortunately, we have need for the documents being printed to be physically near certain people and cannot move the printers. We have tried running process manager on a dedicated workstation, but the printers are TCP/IP printers. Should we perhaps be queueing the documents on the server rather than sending directly to the printers? or is the print queueing on the server potentially an issue?
We have this problem regardless of the printer being printed to (we have three, used for different documents). The various order steps define which printer to send the documents to (for the documents we generally have trouble with).
I can try changing the printers to queue locally if you think that will help. Is there something else which might help the print queueing?
Due to heavy load, sometimes ROI crash will happen due to print queuing.
Do you have separate SL workstation/ server for Process Manager?
If yes then connect testing printer in to that machine and define the printer setup locally and test with heavy load of printing
Thanks
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André Arnaud de Cal...
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