Incorrect close options on a new entity

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Posted on by gphelps5

Hi,

I have created a new Entity to help me manage Change Request within CRM for all out software solutions but the only options I have for manage these are 'De-active' and 'Activate'?

Although I have set the various Status Reasons, I can not find a way to change the Status options 'Close' and 'Re-open' - is this possible?

Thank you

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naZir 850 on at

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RE: Incorrect close options on a new entity

Then you can do it using ribbon work bench. You can change the display name for those two buttons for the same entity. If you need further assistance to implement the same let us know. We will guide you
gphelps5 25 on at

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RE: Incorrect close options on a new entity

Hi naZir

As Alex (below mentioned) I would like to change 'De-active' to 'Close' and 'Activate' to 'Re-Open'.

G
gphelps5 25 on at

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RE: Incorrect close options on a new entity

I will have a look at this 'Ribbon Workbench' in the morning, thank you.

G
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ashlega 34,475 on at

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RE: Incorrect close options on a new entity

I have a feeling you are asking about this, but I'm not sure:

ribbonworkbench.uservoice.com/.../138809-change-the-text-or-image-of-a-standard-button

Close and re-open are just titles of those buttons.. so Ribbon Workbench is what you need if you want to change those titles.
naZir 850 on at

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RE: Incorrect close options on a new entity

As per my understanding, you want to avail the same feature like in activity i.e. open,close,completed in your custom entity. Please explain it more clearly