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Finance | Project Operations, Human Resources, ...
Suggested Answer

How to get cause of Data management import errors

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Posted on by 136

Hi

What seems to be a very simple and straightforward test turns out to be a nightmare - I'm trying to import a Sales Order, using the 'Sales order Composite V3' entity

Environment: Developer dev box, latest D365 Installed product version : 10.0.11 (10.0.464.20007) Installed platform version : Update35 (7.0.5644.41455)

First I created a export project, then exported 1 Sales Order, Source Data format XML-ELEMENT

I modified the <SALESORDERNUMBER> to be empty

Created a Import project for the 'Sales order Composite v3' entity and tried to import the xml file

It fail to import...

There is no information on why.

There is a inflog saying to look at the event viewer of the machine - did that, guess what: "Package "{E36A88C9-1F6D-4282-9ACE-1C41395137E9}" failed. or this: "

Error In SSIS Execution"

One would expect that the XML that is generated by D365 would be easy to import

So... how does one figure out what the issue is ?

I have the same question (0)
  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi Steen,

    There should be an log that lists you the errors that occurred during the import.

    If this does not help, try the following:

    Export the entity with some records filtered.

    Open the exported Excel and compare it with your template.

    Probably enter some new data in the exported Excel document and upload it to get the new records imported.

    Best regards,

    Ludwig

  • WillWU Profile Picture
    22,363 on at

    Hi Steen,

    Could you please provide a sample xml file you are using?

    Please follow the blog:

    hirwani3.rssing.com/browser.php

    Make sure that the format of your XML is correct.

    Hope this helps.

  • steen.rabol Profile Picture
    136 on at

    I did just as you describe - export 1 record.

    Ther error is simply: "Input string was not in a correct format."

    Nothing about which field or anything.

    The XML was created by D365

  • steen.rabol Profile Picture
    136 on at

    Same result: "Input string was not in a correct format."

  • Suggested answer
    Anup Shah MSFT Profile Picture
    Microsoft Employee on at

    Try the following

    (a) get the Job id (also referred to execution id by support) from the failing project

    If it has already been 15-20 minutes since the project failed

    - Then In LCS Go to environment monitoring

    - Click on "Activity" tab

    - Adjust the from date to be a couple of minutes before the time shown in job id and to date to be a minute after.

    - In the search box paste the Jobid and search

    - If you get a hit, then from the hit copy the activityid

    - Paste this in the search box and search again.

    Now you have the entire log of what happened from beginning to end. Wherever it fails it will have a call satck and that may give more details to the fieldname it is failing on

    (b) Debug the x++ class that is run in processing the composite entity. You can run in batch to get the batch classname

    (c) You are not filling in the sales order number is it because you have a number sequence that will generate it? If so then in the composite fields mapping have you set the sales order field to auto generate?

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