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Customer experience | Sales, Customer Insights,...
Suggested Answer

Pin note in timeline on different forms

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Posted on by 43
Hi,
 
Lets say I have two different accounts forms (Form A & Form B) with the pin-functionality enabled on the timeline.
 
If a user pins a note on the timeline on Form A, I want the same note to show up as pinned on the timeline on Form B as well. Right now this does not seem to work.
Is there any setting to get this to work?
 
This is how it currently looks:
 
Form A - shows the pinned note:
Form B (the pinned note does not show up):
 
Thank you in advance!
I have the same question (0)
  • Leah Ju Profile Picture
    Microsoft Employee on at
    Hi Partner,
    Unfortunately, one note pinned in one timeline control can't be pinned automatically in another timeline.
    It is by-design.
  • Suggested answer
    Pradeep Rai Profile Picture
    5,489 Moderator on at
    Hi,

    Dynamic CRM currently does not support to sync the pinned/unpinned notes to multiple forms for a same record.

    Thank You,
    Pradeep rai.

     

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