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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Multiple prepayment in...
Small and medium business | Business Central, N...
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Multiple prepayment invoices to Customers in advance of receiving merchandise

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Posted on by pgenova 5

We are in the process of implementing Business central as our main ERP software and have run into a problem with issuing multiple prepayment invoices to our customers in the United States. Our sister company in the Philippines is able to issue multiple number of prepayment invoices to customers, whereas, our implementation consultant, Wipfli, has told us the US version of BC does not allow for multiple prepayment invoices to be processed in the US. One is the maximum. 

Also, we also require prepayment 100% up front prior to shipment to customers of the product they ordered. Our consultant is telling us BC is unable to record a 100% prepayment unless goods are shipped with the final invoice. We cannot ship the product until we receive payment in advance of shipment.

Appreciate any advice or experiences anyone has had with either of these two issues.

Sincerely,

Paul

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  • Suggested answer
    Shawnsauve Profile Picture
    Shawnsauve 1,093 on at
    RE: Multiple prepayment invoices to Customers in advance of receiving merchandise

    It sounds like you are experiencing some challenges with the implementation of Business Central as your main ERP software, specifically related to the process of issuing multiple prepayment invoices to customers in the United States and recording a 100% prepayment.

    Regarding the issue of multiple prepayment invoices, it is possible that the US version of Business Central has different limitations compared to the version used by your sister company in the Philippines. It is important to understand the specific requirements and regulations related to issuing prepayment invoices in the United States and ensure that your ERP software is compliant with these regulations. You may want to consult with a local accounting or legal professional to understand the specific rules and requirements related to prepayment invoices in your state or region.

    In terms of recording a 100% prepayment, it is common practice for businesses to require full payment upfront prior to shipment, especially for high-value or custom products. It is important to ensure that your ERP software can accommodate this requirement, as it can have a significant impact on your cash flow and financial management processes.

    It may be worth discussing your specific requirements and challenges with your implementation consultant, Wipfli, to see if there are any workarounds or customizations that can be made to the system to accommodate your needs. Alternatively, you may want to consider working with a different ERP software provider that can better accommodate your specific requirements.

    Ultimately, it is important to ensure that your ERP software can accommodate your specific business needs and requirements. This may require some customization or workarounds, but ultimately the investment in a system that can support your business processes can pay off in the long term through increased efficiency and profitability.

  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 1,037 Moderator on at
    RE: Multiple prepayment invoices to Customers in advance of receiving merchandise

    Your partner is following the recommendation from Microsoft and it is due to tax calculation in the US.

    You can read the note from Microsoft in this documentation.

    learn.microsoft.com/.../finance-set-up-prepayments

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